Xero US Roadshow FAQs

US Roadshows

Denver, CO - July 17, 2025

San Ramon, CA - July 31, 2025

Austin, TX - August 8, 2025

Chicago, IL - August 14, 2025

Atlanta, GA - August 21, 2025

New York City, NY - August 26, 2025

What if I can’t attend Xero Roadshow? Can I get a refund?

If you registered for one of our Roadshows and can no longer attend, please advise us by email at roadshow.americas@xero.com. A full refund (less a $25 USD administration fee) will be made via the original payment method and to the party who originally paid the registration fee, if we’re notified by email at least 14 business days prior to the event.

I’ve booked my travel. Will you reimburse me for the cost to change my flights?

No, Xero will not reimburse roadshow attendees for hotels, flights or other travel-related expenses. Speak with your airline and hotel about their change and cancellation policies.

What hotels are close by to the roadshow venues?

The following hotels are in close proximity to each of the roadshow venues.

Denver, CO (Roadshow venue: The Cable Center, 2000 Buchtel Blvd S, Denver, CO 80210)

• Courtyard Denver Cherry Creek, Courtyard by Marriott, 1475 S Colorado Blvd, Denver, CO 80222, 1.8 miles (about an 8 minute drive)
• Hyatt Place Denver/Cherry Creek, 4150 E Mississippi Ave, Glendale, CO 80246, 2.4 miles (about a 10 minute drive)
• Hampton Inn & Suites Denver Cherry Creek, 4150 E Kentucky Ave, Glendale, CO 80246, 2.5 miles (about a 10 minute drive)

San Ramon, CA (Roadshow Venue: San Ramon Marriott, 2600 Bishop Dr, San Ramon, CA 94583)

• San Ramon Marriott, 2600 Bishop Dr, San Ramon, CA 94583 (where the event is being held).
• Hyatt House San Ramon, 2323 San Ramon Valley Blvd, San Ramon, CA 94583, 1.6 miles (about a 6 minute drive)
• Residence Inn San Ramon, 1071 Market Pl, San Ramon, CA 94583, .8 miles (about a 4 minute drive)

Austin, TX (Roadshow Venue: The Line Austin, 111 E Cesar Chavez St, Austin, TX 78701)

• The Line Austin, 111 E Cesar Chavez St, Austin, TX 78701 (where the event is being held)
• Austin Downtown Marriott, 304 E Cesar Chavez St, Austin, TX 78701, 0.2 miles (about a 4 minute walk)
• JW Marriott Austin, 110 E 2nd St, Austin, TX 78701, 0.1 miles (about a 4 minute walk)

Chicago, IL (Roadshow Venue: Convene Willis Tower, 233 S Wacker Dr, Chicago, IL 60606)

• The Kimpton Gray Hotel, 122 W Monroe St, Chicago, IL 60603, 0.5 miles (about a 10-minute walk)
• Hampton Inn Chicago Downtown/N Loop/Michigan Ave, 68 E Wacker Pl, Chicago, IL 60601, 0.3 miles (about a 7 minute walk)
• The Westin Chicago River North, 320 N Dearborn St, Chicago, IL 60654, 0.6 miles (about a 12 minute walk)

Atlanta, GA (Roadshow Venue: Georgia Aquarium, 225 Baker St NW, Atlanta, GA 30313)

• Embassy Suites by Hilton Atlanta at Centennial Olympic Park 267 Marietta St NW, Atlanta, GA 30313, 0.3 miles (about a 6 minute walk)
• Hilton Garden Inn Atlanta Downtown 275 Baker St NW, Atlanta, GA 30313, 0.2 miles (about a 4 minute walk)
• Omni Atlanta Hotel at Centennial Park 190 Marietta St NW, Atlanta, GA 30303, .8 miles (about a 8 minute walk)

New York City, NY (Roadshow Venue: Convene 237 Park, 237 Park Ave, New York, NY 10017)

• Hilton Club The Central at 5th New York 12 E 48th St, New York, NY 10017, .3 miles (about a 8 minute walk)
• Fitzpatrick Grand Central 141 E 44th St, New York, NY 10017, .4 miles (about a 2 minute walk)
• Club Quarters Hotel Grand Central, New York 128 E 45th St, New York, NY 10017, .4 miles (about a 1 minute walk)

Events and tickets

What’s included in the Xero Roadshow ticket price?

A Roadshow ticket allows access to the event starting at 10:00am and includes access to the cocktail reception ending at 7:30pm. By attending Roadshow you’ll be eligible to receive up to five CPE points.

How many CPE points can I receive by attending Roadshow?

Up to five CPE credits are available to those who attend Roadshow.

Can we pay in installments?

Unfortunately not. All tickets must be paid by credit card in full at the time of purchase.

Can we pay by invoice?

We’ll process 10 or more tickets by invoice. Payment terms are 7 days from the date of invoice unless otherwise specified. Please email roadshow.americas@xero.com if you wish to pay by invoice.

What social functions are there?

The cocktail reception starts at 5:30pm and ends at 7:30pm at each roadshow. Access to the cocktail party is included in your Roadshow ticket price.

Can I bring a guest to the cocktail party?

Unfortunately due to safety measures, only people who purchase tickets to the roadshow events can attend the cocktail reception.

If I can’t attend in person, can I still tune into Roadshow content online?

The Xero roadshows are events you have to be at in person to experience, we understand that not everyone may be able to travel to events. Though we won’t have a virtual option for Xero Roadshow, we will be hosting additional ways to connect with you and our wider Xero community throughout 2025.

What are the event terms and conditions?

You can find the Xero Roadshow event terms and conditions of registration here.

Cancellations and transfers

What is the cancellation and refund policy?

Please advise us by email on roadshow.americas@xero.com if you cannot attend Xero Roadshow. A full refund (less a $25 USD administration fee) will be made via the original payment method and to the party who originally paid the registration fee, if we’re notified by email at least 14 business days prior to the event.

You can view our full cancellation policy here.

Can I transfer my registration to another person?

A: Unfortunately not. Please email roadshow.americas@xero.com and we’ll cancel your registration in line with our cancellation policy.

Getting there

How do I get to each of the roadshow venues?

Directions shared below on how to get to each of the 3 Roadshow venues.

Denver, CO (Roadshow venue: The Cable Center)

• The Cable Center is located at 2000 Buchtel Blvd S, Denver, CO 80210. There will be free on-site parking at the Cable Center. If you are inclined to take public transportation, there is also the University of Denver light rail RTD station that is a 2 minute walk to The Cable Center.

San Ramon, CA (Roadshow Venue: San Ramon Marriott)

• The San Ramon Marriott is located at 2600 Bishop Dr, San Ramon, CA 94583
• More information and directions coming soon!

Austin, TX (Roadshow Venue: The Line Austin)

• The Line Austin is located at 111 E Cesar Chavez St, Austin, TX 78701
• More information and directions coming soon!

Chicago, IL (Roadshow Venue: Convene Willis Tower)

• Convene Willis Tower is located at 233 S Wacker Dr, Chicago, IL 60606
• More information and directions coming soon!

Atlanta, GA (Roadshow Venue: Georgia Aquarium)

• The Georgia Aquarium is located at 225 Baker St NW, Atlanta, GA 30313
• More information and directions coming soon!

New York City, NY (Roadshow Venue: Convene 237 Park)

• Convene 237 Park is located at 237 Park Ave, New York, NY 10017
• More information and directions coming soon!

Is there parking at the Roadshow venues?

Yes, parking will be available at all six of our Roadshow venues. Information will be shared prior to the events on where to park.

Denver, CO (Roadshow venue: The Cable Center)

• Complimentary on-site parking will be available at The Cable Center, 2000 Buchtel Blvd S, Denver, CO 80210.

San Ramon, CA (Roadshow Venue: San Ramon Marriott)

• Complimentary parking will be provided for all attendees. More information and directions coming soon!

Austin, TX (Roadshow Venue: The Line Austin)

• Complimentary parking will be provided for all attendees. More information and directions coming soon!

Chicago, IL (Roadshow Venue: Convene Willis Tower)

• Complimentary parking will be available for all attendees at Tower Garage, 211 W Adams St.
• When you enter the garage please pull a ticket, once you arrive at the event we will provide a validation sticker.

Atlanta, GA (Roadshow Venue: Georgia Aquarium)

• Complimentary parking will be provided for all attendees. More information and directions coming soon!

New York City, NY (Roadshow Venue: Convene 237 Park)

Nearby Subway Lines:

• 4 and 5 at Lexington Ave - 51st Ave
• 4, 5, 6, S and 7 at 42nd St - Grand Central Station

If you choose to drive, below are nearby parking lots:

• Manhattan Parking Park Ave, 277 Park Ave, New York, NY 10172, Entrance: 101 E 47th St (bet Park Ave & Lexington Ave)
• iPark 212 E 47th St, New York, NY 10017

Who to contact

I have a question about Xero Roadshows. Who can I contact?

Please email roadshow.americas@xero.com and we’ll respond to your query.

I’m having trouble registering. How can I get help?

Please email roadshow.americas@xero.com for help.

How can I become an exhibitor?

Please email roadshow.americas@xero.com.