Complete a Demo Airpods 5 Offer Terms and Condition - November 2026

These Terms apply to Xero’s offer to provide Eligible Customers (as defined below) with a pair of Apple AirPods 5 with an approximate retail value of US$206 (AirPods) (the Promotion). If you participate in this Promotion, you agree to be bound by these Terms. The Promotion begins on November 11th, 2026, and ends on February 15th, 2027 at 11:59 PM for demo bookings (the Promotion Period). Xero reserves the right to modify or cancel this Promotion at any time at its sole discretion. This Promotion and use of the Xero services are subject to Xero’s terms of use and privacy notice, and by participating in this Promotion, you consent to the collection, use and disclosure of your personal information for the purposes of administering the Promotion.

Eligibility. To be eligible for this Promotion, you must: (a) be an Accounting or Bookkeeping practice located in the United States with at least fifty (50) clients (Practice); (b) not be an existing or prior Xero customer; (c) book and attend the live demo yourself; and (d) hold a verifiable decision-making role for the Practice such as Managing Director, Authorized Director, Designated Director/Manager of Final Authority, or Responsible Director/Manager of Final Decision (an Eligible Customer). Only one Eligible Customer per Practice. Each Eligible Customer (as verified by Xero in its sole discretion) that books a demo with the Xero Sales team by 11:59 PM UTC on December 11th, 2026, attends the demo with your camera on for the duration of the demo by 11:59 PM UTC on February 15th, 2027 (together, the Required Steps), will be eligible to receive a pair of AirPods . If Xero cannot validate the provided information, you will not qualify for a live demo and will be ineligible to participate in the Promotion.

Fulfilment. We’ve partnered with Sendoso, Inc (Sendoso) to provide the Airpods. Once Xero has verified that you have completed the Required Steps, you will receive an email from Sendoso within approximately 2 days with a link to provide your delivery address for your AirPods. The link to provide your delivery address will remain valid for 30 days. Once your address has been submitted, you should receive the Airpods within 15 days. Only United States based addresses will be eligible for delivery. To receive the Airpods, you may have to accept any agreement(s) as required by Sendoso. You can find Sendoso’s privacy policy here. Xero is not an agent or representative of Sendoso, and is not party to any terms you enter into with them. Sendoso is responsible for the operation of their platform, and for fulfilling the Promotion. You can contact Sendoso for any operational questions. When you click Request Demo on the Xero page, you are consenting for us to share your email address with Sendoso for the purpose of fulfilling this Promotion

The AirPods are not sponsored, endorsed or administered by Apple Inc.

Terms. This Promotion is only available to Eligible Customers and cannot be transferred or assigned or redeemed for cash. This Promotion cannot be used in conjunction with third-party or other Xero offers. Limited to one pair of Airpods per Eligible Customer. Xero reserves the right to remove your access to, and disqualify you from, this Promotion for any reason including, but not limited to, where Xero reasonably believes that your entry is not in good faith, is fraudulent, or where you have otherwise provided any untruthful, incomplete, inaccurate or misleading personal details and/or information to Xero. If the AirPods are unavailable due to circumstances beyond Xero’s control, they will be replaced with a reward of equal value. This Promotion is not sponsored, connected or endorsed by Apple Inc. You are responsible for any and all tax liabilities in connection with the Airpods.

Lost or Damaged Shipments

Recipients who do not receive their gift or receive a damaged item should contact Xero for assistance, or reach out via the Sendoso help page here. Sendoso handles these requests on Xero’s behalf. Replacement or reshipment requests will be evaluated on a case-by-case basis, subject to product availability and applicable limitations.

Limitation of Liability: Other than liability that can’t be excluded or limited by law, Xero and its affiliates shall not be liable in any way for any loss or damage (including direct, indirect, or consequential loss) arising out of or in connection with this Promotion. Xero is also not responsible or liable for any acts, omissions or the performance of Sendoso, and any engagement with them is at your own risk.