Stripe is a seamless way to enable payments online. They handle billions of dollars in transactions every year for businesses around the world.
Beautifully designed cloud-based accounting software for small businesses and their advisors. Together with Stripe, Xero enables you to give customers easy online payments options via credit or debit card.
Stripe: your questions answered
What is Stripe?
Stripe is a quick and secure way to enable credit card and debit card payments online and on Xero invoices. With our integration with Stripe, you can process payments almost instantly. Learn more at www.stripe.com
How secure is Stripe?
Stripe exceeds the most stringent industry standards for security. Learn More about the technical details of Stripe's secure infrastructure.
How does Stripe process payments?
Stripe processes all transactions for you. Once your Stripe account is integrated with Xero, you can accept payments immediately. Funds are added to your bank account on a seven-day rolling basis. A two-day transfer may be possible after your first transfer. Learn more
What countries does Stripe support?
With Stripe, you can accept payments from almost any credit card and debit card, no matter where your customer lives. In order to accept payments with Stripe, however, your business must be based in one of the countries Stripe supports. Click here to learn more.
How do I get started with Stripe?
If you don’t already have a payment solution set up in Xero, and are in the United States, United Kingdom, Australia or Canada, Xero can help you create and connect a new Stripe account with one click. Simply click ‘Invoice Options’ when you create an invoice in Xero, click ‘Online Payments’, and Xero will walk you through the rest. Visit our help center to learn more.
I already have Stripe, how do I connect my account to Xero?
Pretty easy actually. Visit our help center to learn more.
Does Xero charge any additional fee to enable this integration?
No! Xero does not charge anything additional for the use of this integration; you will only be charged Stripe's merchant processing fee.
What are Stripe's merchant processing fees?
Find out at Stripe’s pricing page
How does Stripe transfer money to my account?
Stripe adds funds to your bank account on a rolling basis. You can set the frequency of these transfers in the Transfers tab of your Stripe dashboard. From there, you can also view all transfers from Stripe to your bank account. Learn more
Is Stripe PCI-Compliant?
Absolutely. Stripe is certified as a PCI Level 1 Service Provider. Learn more about Stripe’s security practices.
Where can I learn how to prevent fraud?
Check out Stripe's support site
How does Stripe handle refunds?
Refunds are free. If you refund a payment, the transaction fee for the charge will be refunded in your account. Visit Stripe's support site to learn more.