Protect your data with multiple layers of security

Xero runs daily online backups of your business information. It’s encrypted and stored in several locations online so that it’s safe, secure and available when you need it.

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We tightly control access to your information

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You control who sees what

No one has access to your organisation’s data unless you invite them into your account. You control what users can see and do in Xero.

Extra security at log in

Two-step authentication adds an extra layer of security to help protect your account. Each time you log in, you’ll need to enter a unique code generated by an app on your smartphone.

Used by many internet banking and online services, two-step authentication makes it much harder for anyone to hack into your account.

Your personal information stays private

We know that data security is important to you. We keep your information private, and only use it for agreed purposes.

For instance, if you need help with a feature in Xero, you can choose to let Xero Support view your data while they help you.

Safeguards for data stored in the US

We use top-tier, third-party services located in the US to host our online and mobile services. This means that personal information is transferred to servers in the US. To satisfy the requirements relating to the transfer of data from the EU to the US, we have agreements in place with each of our hosting providers that use European Commission model contract clauses.

Your information is stored safely online

If your computer or laptop is lost, stolen or broken, your account is backed up and protected online in the cloud. Xero’s online storage means you can log in from any device with an internet connection and you're good to go.

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Encrypted data is stored securely

Data is encrypted using industry-standard data encryption, multiple layers of firewalls are in place, all access to our data centres and servers is controlled and monitored 24/7, and we perform regular security audits.

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Your data is there when you need it

We replicate your data between data centres in different locations so that Xero is up and running most of the time.

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Stay up-to-date with security warnings

We’ll let you know the latest news on phishing and other scams on our Security Noticeboard. We’ll also give the latest recommendations on how to protect yourself from them.

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Want to know more?

Xero security noticeboard

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Xero privacy policy

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