Small Business Guides

Find guides, articles, and infographics to help you do better business, and understand the often weird world of accounting.

Starting and growing a business

Your intro to the milestone moments in small business.

  • Two people planning how to start their business

    How to start a business

    Thousands of new businesses open every day. If all those people can do it, why not you? Here’s what to do, and when.

  • A new business owner works at their laptop, which is surrounded by a mobile, smartwatch, tablet and cup of coffee.

    How to start an online business

    Find out what it takes to start and run an online business. With insights from experts and owners who’ve done it before.

  • A person in construction holds a clipboard and bag of money.

    How to finance your business

    Need finance for your business? Learn about the types of finance, approaching lenders and investors and more.

  • A person circling data on a graph

    Growing your business

    Are you ready to drop the hammer and take your business to the next level? Let’s look at how to grow.

  • An interview between employer and potential hire

    How to hire employees

    Hiring help can improve your business, and your lifestyle. But it’s a big process. Here are the main things to keep in mind.

  • Small business owner creating an invoice at their desk

    Guide to invoicing

    Do your invoices go unpaid for ages? There are proven ways to change that. Check out these tips on the art of invoicing.

  • A bookkeeper at a desk with a coffee cup and a laptop

    How to do bookkeeping

    Bookkeeping includes everything from basic data entry to tax prep. Let’s look at the core jobs and see how they’re done.

  • A bookkeeper and business owner having a meeting over coffee

    What is bookkeeping?

    Whether you’re bookkeeping for a family business, or planning a career in it – this is a good place to start learning.

  • A person outside of a warehouse full of inventory

    Guide to inventory

    Inventory management is more than just knowing what’s been sold and what you’ve ordered. Find out what else is involved.

  • A small business owner holding up a price tag

    GST Guide For Business

    Making a start with GST? Don’t worry. It’s a little extra admin, but this guide will help you get sorted.

Payments

Your intro to getting money in from customers, and out to suppliers and employees. See all payments guides

Money

Your intro to budgeting, cash flow, and what to do when you need more money. See all money guides

Planning and performance

Your intro to business planning, goal setting, key performance indicators, and financial reporting. See all planning and performance guides

Leadership

Your intro to building a vision, establishing consensus, and inspiring action. See all leadership guides

Accounting and bookkeeping

Your intro to financial admin, taxes, and the technical side of running a business. See all accounting and bookkeeping guides

Marketing

Your intro to finding and winning new customers, and keeping the old ones. See all marketing guides

  • A small business owner doing market research with binoculars

    How to do market research

    Good research can improve your service or product, and make you a better marketer. Here’s a guide to get you started.

  • A small business owner selling products on Amazon

    12-step Amazon seller checklist

    Selling on Amazon makes a lot of sense, but it’s different to running a retail operation. Here’s what you need to know.

  • A small business owner handling a customer complaint over the counter

    How to handle customer complaints

    Most small businesses will receive complaints at one stage or another. But it's how you deal with them that matters.

Ecommerce

Your intro to starting, managing, and making money from an online business. See all ecommerce guides

Tools and reports

Free templates

Download helpful templates for things like quoting, invoicing, reporting and planning.

Get the free templates

Glossary

Learn the meaning behind all those weird and wonderful accounting terms.

Read our glossary

Get a stat-packed insight into what’s working for small business right now.

Check our report