Account Manager Directory

I grew up with a SMB family business. Spent 10 years as an accountant, advising SMBs. SMBs are my life and I am passionate about using technology to grow their businesses.

As accountant in public practice, I’ve been involved in planning and executing moves from traditional desktop software to the Xero’s cloud solution. Assisting businesses grow, streamlining processes, and seeking efficiency gains have been the common theme throughout my career, both in public practice and commercially.

At Xero, my goal is to help firms unlock efficiencies and move to more streamlined processes, so they can grow and add value.

Coming from a background which includes both tax accounting and bookkeeping, as well as running my own practice through Xero, I am well placed to understand the needs of all Xero partners. Embracing the future of cloud accounting can and should be an exciting process. My role is to make this happen!

Over 5 years experience in public practice dealing with SMEs across a number of firms of varying size, with exposure to a variety of software, clients and industries.

Having worked in the accounting industry in a variety of roles, I am lucky enough to have been part of the cloud movement in this space. I've worked in administration, accounts and bookkeeping, making it easy for me to understand the needs and struggles from a range of perspectives. 

During my time in these roles, I saw firsthand the benefits that SME's can receive from using Xero and its app partners so it's great I can continue this work in my role here.

My SMB accounting experience consists of working with small businesses when I was an accountant and as an employment consultant.

With a background in accounting in various roles and listed entities, I have experienced change in systems and processes and look forward to working with partners as they initiate change and grow in the changing accounting environment.

I started my professional career as an External Auditor, initially in Government and then for a mid-tier firm here in Brisbane. After sometime I noticed my true motivator was helping clients improve their business processes. As such I moved to consulting and here now to Account Manager at Xero. In this new role I am able utilise my knowledge of having seen the internal workings of hundreds of small businesses to provide the best possible advice that I can.

In my spare time I work as a Tour Guide in Brisbane's Mount Tamborine wine region, and play Goal Defence in a local netball team.

I have over 14 years of experience working in public practice for small and mid-tier firms, using Xero to transform the lives of many small business owners. 

Started my bookkeeping practice in the November of 1999 just in time for the GST rollout, you know, when the controversy of GST on a hot chicken versus GST on a Cold Chicken. We have come a long way since then. Lots has changed especially in the number crunching industry all thanks to Xero! At first I was a bit skeptical but then I bit the bullet and moved myself and all my clients to Xero and did not look back!

I am passionate about our industry and especially supporting Sole Practitioners as they have so many hats to wear and it can be a lonely existence making all types of business decisions with only oneself to discuss with. So this position I have taken on with Xero has allowed me to be that support person, and to educate our partners on all the amazing tools that Xero has to streamline and automate with those mandatory and pesky compliance processes.

And Xero also has some pretty cool bells and whistles to help our community be more appealing and appreciated in the general business community. They think we number crunchers are boring and that couldn't be further from the truth especially when we have Xero to back us up!  

Passionate about harnessing the power of technology to achieve busness outcomes.

Mark spent 7 years in practice, achieved his CA and eventually realised he wasn’t achieving his “why”. He was caught up in inefficient  compliance processing and not making the impact on businesses he anticipated when commencing his accounting career.

In 2014, Mark left practice and moved to Xero, where he became obsessed with helping accounting firms utilise technology to:

1. Streamline and automate processes to free up time (and reduce dreaded write-offs!)

2. Make the most of new found capacity so they can do what they got into practice to do - help their clients operate better businesses.

Having worked in Practice for the last 7 years, Xero very quickly became my software of choice. My passion lies within helping and training individuals in the software and supporting them best I can. Out of work hours I enjoy spending time with my family and friends, watching AFL (Go Cats!) and exercising. On the complete opposite end of the scale, you might find me with my head in a great novel! 

Over eight years in practice, I saw businesses struggle to view how their business was tracking at any one time and lacking timely advice. In my most recent firm I was instrumental in implementing Xero as a platform for SMBs, enabling them to streamline, grow their business, and have greater access to business advice.

At Xero, I help partners work smarter with their client base and roll out more service offerings. Outside of work, I explore a new country each year  – picking the next country out of a hat!

Cloud accounting technology, using Xero as my platform of choice, has been my passion for the past 7 years whilst working in public practice accounting firms throughout Australia. My key responsibility was process improvement and value add within the firm or small business using Xero and utilsing the marketplace of apps to help achieve their goals. I look forward in continuing to educate and guide accounting firms on their digital cloud journey in the future through my role at Xero. 

I grew up and currently reside in regional Victoria. In my spare time you will find me watching movies or outdoors either playing netball, watching AFL and going on adventures with my husband and cavalier king charles dog. 

If you see me at a Xero event come say hi! I love to help people and am always up for a chat. 

I was previously a Partner Development Representative and Small Business Specialist within Xero and have been part of the Xero family for over 5 years.

I've been working in the Accounting Industry for many years and in a number of firms in Melbourne (including the mid-tier space). I discovered pretty early in my career that there was a massive shift in the Accounting Industry towards digitisation and wondered how firms could leverage the cloud.

As part of my 'tech girl' life and passion for embracing change, I joined Xero 3 and a half years ago. Since then I've been able to help Xero partners move their practices to the cloud and support them through many different avenues using product.

I've witnessed how the product has changed and been able to assist Accountants and Small Business owners change the way they work.

I joined Xero back in 2016 as a PDR in our Denver office. After 1.5 years I was promoted to the Account Manager role where I've been supporting our partners in Southern California.

Since working at Xero I've always been fascinated with Australia and New Zealand, so I decided to take the leap of faith to relocate to the Melbourne office.

I was born and raised in Portland, Oregon, therefore the gloomy weather suits me well. I used to ski and snowboard every weekend in CO; therefore, I'm still looking for new hobbies in AU. I love hiking and adventuring outdoors and on the weekends you can always find me out and about. I'm also the biggest dog enthusiast you'll ever meet.

My passion is to share and help others do better. Through my time at Xero, I have been enlightened by the possibilities of achieving dreams through technology and am so excited to share this magic with the Partner community!

Prior to joining the Xero family, I was assisting small to medium sized businesses with their tax compliance and providing advice as a qualified Chartered Accountant. I have been fortunate enough to gain invaluable insights on what makes SMBs succeed and look forward to using my experiences to guide our partners through their own Xero journey.

Outside of work, I am a passionate fan of basketball (NBA!) and enjoy going on hikes.

I am passionate about helping and making a positive change in someone's life. Working with technology companies I was always fascinated with the way it can change the game and I am proud to be a part of the Xero family that does its best everyday to make the life of our partners and small business better.

I joined Xero in 2017 as a Partner onboarding specialist where I helped accountants and bookkeepers start their journey with Xero and later moved into the Account Manager role.

I love travelling and exploring new places to eat. You will also find me doing yoga and pilates in my spare time. 

Having been at Xero for over 3 years I understand the difficulties that small businesses can encounter and how Xero has helped these businesses grow and overcome these challenges. 

I am passionate about helping accountants and bookkeepers in small business to achieve beautiful accounting through Xero, while focussing on an individualised approach to make them and all of their clients achieve their business goals.

Outside of work I love travelling and hiking with my dog Lottie, the rest of the time you will see me on the gym mats improving my Brazilian jiu-jitsu game.

I have been part of the Xero Partner team for nearly four years. Prior to Xero, I worked as an accountant in a small accounting practice in Manchester, UK. I am excited about the software and technology that is available for an accounting/bookkeeping practice. 

My passion is helping Advisors understand "Why Xero", and how technology, and Xero can make their life easier.

20 years working in Accounting Software & Technology with practices Australia wide.
Degree in Programming (C/C++) Passionate about creating digital businesses.

I am a certified practising accountant and former tax accountant in public practice. I’ve also worked as an administration manager helping establish a bookkeeping division, helping business clients gain efficiencies through the use of cloud technology, and helping accounting firms transition from desktop-based applications onto the cloud.

I’m really passionate about using the latest advancements in technology to help accountants and bookkeepers gain greater efficiencies through automation, so they can focus on value-added services and firm growth.

Country girl living in the city. Australian Accountant turned Global Consultant. 500 player and proud mother of one.

From completing tax returns manually with a pencil to onboarding and migrating clients over to cloud software, my 9 years experience as an Accountant has allowed me to become relatable to partners on their Journey to the Xero Platform and beyond.

My passion is to help partners meet their efficiency goals, assist with technical problem solving and to positively embrace change around the office.

Chartered accountant who is obsessed with using technology to automate the guts out of business. 

Having worked in Practice for the last 7 years, Xero very quickly became my software of choice. My passion lies within helping and training individuals in the software and supporting them best I can. Out of work hours I enjoy spending time with my family and friends, watching AFL (Go Cats!) and exercising. On the complete opposite end of the scale, you might find me with my head in a great novel! 

Over eight years in practice, I saw businesses struggle to view how their business was tracking at any one time and lacking timely advice. In my most recent firm I was instrumental in implementing Xero as a platform for SMBs, enabling them to streamline, grow their business, and have greater access to business advice.

At Xero, I help partners work smarter with their client base and roll out more service offerings. Outside of work, I explore a new country each year  – picking the next country out of a hat!

Having been at Xero for over 3 years I understand the difficulties that small businesses can encounter and how Xero has helped these businesses grow and overcome these challenges. 

I am passionate about helping accountants and bookkeepers in small business to achieve beautiful accounting through Xero, while focussing on an individualised approach to make them and all of their clients achieve their business goals.

Outside of work I love travelling and hiking with my dog Lottie, the rest of the time you will see me on the gym mats improving my Brazilian jiu-jitsu game.

I have been part of the Xero Partner team for nearly four years. Prior to Xero, I worked as an accountant in a small accounting practice in Manchester, UK. I am excited about the software and technology that is available for an accounting/bookkeeping practice. 

My passion is helping Advisors understand "Why Xero", and how technology, and Xero can make their life easier.