Account Manager Directory

About Andrew
I grew up with a SMB family business. Spent 10 years as an accountant, advising SMBs. SMBs are my life and I am passionate about using technology to grow their businesses.

As accountant in public practice, I’ve been involved in planning and executing moves from traditional desktop software to the Xero’s cloud solution. Assisting businesses grow, streamlining processes, and seeking efficiency gains have been the common theme throughout my career, both in public practice and commercially.

At Xero, my goal is to help firms unlock efficiencies and move to more streamlined processes, so they can grow and add value.

About Sam

Over 5 years experience in public practice dealing with SMEs across a number of firms of varying size, with exposure to a variety of software, clients and industries.

About Amy

I come from two very contrasting set of backgrounds; firstly I worked in 3 different accounting firms for around 5 years who had all converted to Xero. In this time I was able to work closely with clients and given responsibilities on teaching the software to junior accountants and clients. Secondly, I worked as a special effects makeup artist and trainer for over 4 years, and was lucky enough to work on some big feature films like Kong Skull Island and Thor Ragnarok and teach my prosthetic skills to students through makeup schools and privately run workshops.

My passions soon evolved to techonlogy in both areas and the efficiencies that can be had if utilised correctly.

About Justin

My SMB accounting experience consists of working with small businesses when I was an accountant and as an employment consultant.

About Michelle

With a background in accounting in various roles and listed entities, I have experienced change in systems and processes and look forward to working with partners as they initiate change and grow in the changing accounting environment.

About Scott

I started my professional career as an External Auditor, initially in Government and then for a mid-tier firm here in Brisbane. After sometime I noticed my true motivator was helping clients improve their business processes. As such I moved to consulting and here now to Account Manager at Xero. In this new role I am able utilise my knowledge of having seen the internal workings of hundreds of small businesses to provide the best possible advice that I can.

In my spare time I work as a Tour Guide in Brisbane's Mount Tamborine wine region, and play Goal Defence in a local netball team.

About Richie

I have over 14 years of experience working in public practice for small and mid-tier firms, using Xero to transform the lives of many small business owners. 

About Debbie

Started my bookkeeping practice in the November of 1999 just in time for the GST rollout, you know, when the controversy of GST on a hot chicken versus GST on a Cold Chicken. We have come a long way since then. Lots has changed especially in the number crunching industry all thanks to Xero! At first I was a bit skeptical but then I bit the bullet and moved myself and all my clients to Xero and did not look back!

I am passionate about our industry and especially supporting Sole Practitioners as they have so many hats to wear and it can be a lonely existence making all types of business decisions with only oneself to discuss with. So this position I have taken on with Xero has allowed me to be that support person, and to educate our partners on all the amazing tools that Xero has to streamline and automate with those mandatory and pesky compliance processes.

And Xero also has some pretty cool bells and whistles to help our community be more appealing and appreciated in the general business community. They think we number crunchers are boring and that couldn't be further from the truth especially when we have Xero to back us up!  

About Matt

Love digital business, passionate about people, teams and partners doing the best work of their lives - being happy, healthy, impactful and loving what they do.

About Amy 

For the last two years I have worked as a Xero Account Manager, before recently moving into the role of Senior Account Manager. Prior to joining Xero, I worked as a Chartered Accountant for many years. I have fond memories of helping one firm – as their Xero Champion – get to Gold Partner status; so helping others reach their goals is something I love doing.

About Matthew

I’ve recently joined Xero and I have just come out of working in public practice for three and a half years doing compliance and business services. Whilst in practice I also completed my CPA.

About Nikki

I joined Xero back in 2016 as a PDR in our Denver office. After 1.5 years I was promoted to the Account Manager role where I've been supporting our partners in Southern California.

Since working at Xero I've always been fascinated with Australia and New Zealand, so I decided to take the leap of faith to relocate to the Melbourne office.

I was born and raised in Portland, Oregon, therefore the gloomy weather suits me well. I used to ski and snowboard every weekend in CO; therefore, I'm still looking for new hobbies in AU. I love hiking and adventuring outdoors and on the weekends you can always find me out and about. I'm also the biggest dog enthusiast you'll ever meet.

Prior to joining the Xero family, I was assisting small to medium sized businesses with their tax compliance and providing advice as a qualified Chartered Accountant. I have been fortunate enough to gain invaluable insights on what makes SMBs succeed and look forward to using my experiences to guide our partners through their own Xero journey.

Outside of work, I am a passionate fan of basketball (NBA!) and enjoy going on hikes.

About Beatrice

Having worked closely with accountants in my previous job, I could see how Xero has been able to benefit practices and their customers. I am a believer of the Xero product and am extremely excited to be part of this amazing team to help partners and small businesses thrive. Outside of work, I love being active and am always challenging myself with new fitness targets.

About Naomi 

Cloud accounting technology, using Xero as my platform of choice, has been my passion for the past 7 years whilst working in public practice accounting firms throughout Australia. My key responsibility was process improvement and value add within the firm or small business using Xero and utilsing the marketplace of apps to help achieve their goals. I look forward in continuing to educate and guide accounting firms on their digital cloud journey in the future through my role at Xero. 

I grew up and currently reside in regional Victoria. In my spare time you will find me watching movies or outdoors either playing netball, watching AFL and going on adventures with my husband and cavalier king charles dog. 

If you see me at a Xero event come say hi! I love to help people and am always up for a chat. 

A combination of experience within the bookkeeping and business management space and spending the past two years at Xero as a Small Business Specialist has given me a great insight to how a practice can be successful and what they can do to make both their business and their clients thrive. 

About Spiros

I have been part of the Xero family for over four years helping accountants, bookkeepers and business owners get the most out of Xero for their business. I have a keen interest in anything related to science and football. I love to learn about new things every day and keep up to date with the latest technology.

Over eight years in practice, I saw businesses struggle to view how their business was tracking at any one time and lacking timely advice. In my most recent firm I was instrumental in implementing Xero as a platform for SMBs, enabling them to streamline, grow their business, and have greater access to business advice.

At Xero, I help partners work smarter with their client base and roll out more service offerings. Outside of work, I explore a new country each year  – picking the next country out of a hat!

About Mashal

I have been part of the Xero Partner team for nearly three years. Prior to Xero, I worked as an accountant in a small accounting practice in Manchester, UK. I am excited about the software and technology that is available for an accounting/bookkeeping practice. 

My passion is helping Advisors understand "Why Xero", and how technology, and Xero can make their life easier.

About Brian

Having been at Xero for over 3 years I understand the difficulties that small businesses can encounter and how Xero has helped these businesses grow and overcome these challenges. 

I am passionate about helping accountants and bookkeepers in small business to achieve beautiful accounting through Xero, while focussing on an individualised approach to make them and all of their clients achieve their business goals.

Outside of work I love travelling and hiking with my dog Lottie, the rest of the time you will see me on the gym mats improving my Brazilian jiu-jitsu game.

About Andrew

20 years working in Accounting Software & Technology with practices Australia wide.
Degree in Programming (C/C++) Passionate about creating digital businesses.

About Truong

I am a certified practising accountant and former tax accountant in public practice. I’ve also worked as an administration manager helping establish a bookkeeping division, helping business clients gain efficiencies through the use of cloud technology, and helping accounting firms transition from desktop-based applications onto the cloud.

I’m really passionate about using the latest advancements in technology to help accountants and bookkeepers gain greater efficiencies through automation, so they can focus on value-added services and firm growth.

About Steven

Chartered accountant who is obsessed with using technology to automate the guts out of business. 

About Sammie 

I am passionate about innovation, fintech, and seeing people succeed in their chosen field. Being an ex-accountant myself, I love working with accountants and bookkeepers to improve their practices and implement technology to help nurture and build better business relationships with their clients.

I believe that we need to educate the youth of tomorrow in the principles of business and entrepreneurship as it enables them to understand the fundamentals of running a business. My experience within Adelaide's startup community validated my role as a mentor for entrepreneurship programs aimed at teenagers and young adults since 2014. I have mentored at EntrepreTour and Futurepreneur’s Launchpad (originally BO$$ Camp), as well as being involved with HYPA’s Finance Tours for high school students, and Catalyst Foundations "Unfinished Business" program. 

In my spare time, I enjoy training for powerlifting competitions, alongside spending time with my rescue puppy, Flóki, friends and family.

Over eight years in practice, I saw businesses struggle to view how their business was tracking at any one time and lacking timely advice. In my most recent firm I was instrumental in implementing Xero as a platform for SMBs, enabling them to streamline, grow their business, and have greater access to business advice.

At Xero, I help partners work smarter with their client base and roll out more service offerings. Outside of work, I explore a new country each year  – picking the next country out of a hat!

About Mashal

I have been part of the Xero Partner team for nearly three years. Prior to Xero, I worked as an accountant in a small accounting practice in Manchester, UK. I am excited about the software and technology that is available for an accounting/bookkeeping practice. 

My passion is helping Advisors understand "Why Xero", and how technology, and Xero can make their life easier.

About Brian

Having been at Xero for over 3 years I understand the difficulties that small businesses can encounter and how Xero has helped these businesses grow and overcome these challenges. 

I am passionate about helping accountants and bookkeepers in small business to achieve beautiful accounting through Xero, while focussing on an individualised approach to make them and all of their clients achieve their business goals.

Outside of work I love travelling and hiking with my dog Lottie, the rest of the time you will see me on the gym mats improving my Brazilian jiu-jitsu game.

About Kerry

Coming from a background which includes both tax accounting and bookkeeping, as well as running my own practice through Xero, I am well placed to understand the needs of all Xero partners. Embracing the future of cloud accounting can and should be an exciting process. My role is to make this happen!

About Kirby 

Passionate about helping partners drive growth and success through eduction and the use of Xero Practice Tools.

About Bec

Having worked in Practice for the last 7 years, Xero very quickly became my software of choice. My passion lies within helping and training individuals in the software and supporting them best I can. Out of work hours I enjoy spending time with my family and friends, watching AFL (Go Cats!) and exercising. On the complete opposite end of the scale, you might find me with my head in a great novel! 

About Sarah

Country girl living in the city. Australian Accountant turned Global Consultant. 500 player and proud Mother of one.

From completing tax returns manually with a pencil to onboarding and migrating clients over to cloud software, my 9 years experience as an Accountant has allowed me to become relatable to partners on their Journey to the Xero Platform and beyond. My passion is to help partners meet their efficiency goals, assist with technical problem solving and to positively embrace change around the office.