In January 2013 Xero moved our customers and systems to a new infrastructure that was designed to deliver an improved experience and to allow us to scale up to a million customers.
That platform has served us and our customers well. However, as we continue to grow our customer base, we are mindful of the need to scale our platform to provide customers with a fast, secure and easily accessible cloud platform they can access anytime, from any device connected to the internet. With that in mind, we are shifting the core cloud platform to Amazon Web Services (AWS), providing us with significant potential to continually improve the underlying technologies that help Xero function.
Our new platform has been built on Amazon Web Services (AWS) across its US data centers, and is designed to allow growth to millions of customers and reduce the chances of downtime.
Building on your #beautiful Xero experience
The new AWS platform provides improved levels of security, availability and performance that will support massive future growth. The new platform will enable us to continuously deploy new features to our customers.
What does the move mean for you?
Between June and the end of 2016, we’ll be moving customer data over to AWS and plan to have all customers on the new platform before the end of the year.
These migrations will happen at the least busy times of our customers, which is early Sunday morning, New Zealand time. We’ve chosen the weekends carefully around our global customers’ key accounting activities so we’ll disrupt customers as little as possible – you most probably won’t even notice.
You’ll receive a message within Xero a few days before an organization is due to be moved, and again 15 minutes prior to it going offline for a short period. Our migration is happening customer by customer so only those customers that are being moved on a particular weekend will be affected.
After the migrations, you’ll be able to continue using Xero as you’ve always done.
Keeping you informed
You’ll be able to read more technical detail about the project in a few weeks time in our next blog.
Supporting information will be available for affected customers, including a list of FAQs.
You can also read the May 2015 announcement from Xero.