Our approach and performance
We’re committed to acting with integrity and authenticity and to be transparent about what we do and how we do it.
Resources to download
Xero’s values
Fundamental to our culture is that our people believe in our purpose which is to make life better for small businesses, their advisors and communities around the world.
The power of this purpose cannot be overstated. It provides a unifying energy that brings our people, our partners and our customers together to do their best work, and collectively we achieve great things.
We want our people to thrive and do the best work of their lives. If we can help small businesses be more successful, more jobs are created, economies strengthen, and communities flourish.
Make it beautiful/Make it happen/Make it human/Make it together
Enablers
Small changes, made together, can lead to a big impact. Sustainability is important to us and our stakeholders, and we’re committed to playing our part in making a meaningful difference. We rely on a range of internal and external enablers to drive our sustainability initiatives.
Our material matters
In FY25, we completed Xero‘s fourth annual materiality assessment in accordance with the International Sustainability Standards Board (ISSB) framework. This was to ensure we are continuing to identify and respond to the sustainability issues, risks and opportunities that are most material to our stakeholders to create long-term value at Xero.
The material matters for FY25 identified by the materiality assessment are set out below.
- We assessed 21 sustainability-related matters, 15 of which were deemed material to our business in FY25
- No new matters were considered material for FY25 compared to FY24
The material matters identified are grouped under seven pillars. For more information, see Material Matters in our FY25 Sustainability Report.
If you’d like to be part of our future materiality assessments, please email us at sustainability@xero.com
More information
For more information on our sustainability work and performance, see Xero's FY25 Sustainability Report and FY25 Databook. For anything else, please email us at sustainability@xero.com