Maria Dew KC Review - 2026

Review statement

An external review into Xero’s handling of historic matters raised in a 2017 complaint, and the related decision making processes is being conducted by Maria Dew KC. Any information which may be relevant to the review can be provided directly to Maria Dew KC via the following email: maria@mariadew.co.nz.

Xero’s policy is that it does not impose confidentiality restrictions regarding a person’s lived experiences in matters that may involve conduct relevant to the review. Anyone who wishes to share their experience at Xero as part of the review can do so, regardless of any historic agreement they may have with Xero. All information will be treated confidentially and with the care it requires.

A statement from our CEO, Sukhinder Singh Cassidy

May 2026

As Xero’s current CEO, I want to make my commitments and expectations clear. I joined Xero to be part of a company that strives for the highest standards for all our customers, employees and stakeholders. I am proud of our workplace - our current employees strongly recognise it as safe and inclusive, and we continue to work to make it even more so. Our expectations of our people make it clear we do not tolerate sexual harassment or misconduct in the workplace, and we have clear policies to handle any such allegations. Importantly and personally, I have deep empathy for anyone who has ever experienced this type of harassment.

With regard to allegations about Xero’s past handling of complaints, our Board and I also take this extremely seriously. This is why we appointed external counsel, Maria Dew KC, to conduct a review of our handling of the 2017 complaint and be available to talk to anyone who would like to share information relevant to the review. It is the seriousness of the allegations that informed our approach to this matter.

We are committed to learning what we can do to further improve our processes through this review. This is part of our commitment to creating the safest possible environment for our employees going forward.