RE:START 2020 - The state of South African small business

Trends set to shape recovery in South Africa

For the past five years, we’ve been tracking the state of South Africa’s small business community through our annual research. We’ve heard from small businesses about the biggest challenges they’ve faced, the technology driving their growth and the support they need to thrive.

Despite the extreme challenges they face this year, at Xero we believe that with the right support, small businesses can and will recover. This will require collaboration between the government and many across the private sector including fintechs, financial institutions and accountants.

We’ve used the findings of our research, alongside advice from industry experts, to map out the key areas small businesses need to focus on for recovery.