Unlock critical insights and get more done with JAX
Make smarter decisions and supercharge your admin with JAX. Gain critical insights through its advanced conversational capabilities, ask about ideas to improve cash flow or for help with admin tasks like creating invoices or quotes.
Get strategic decision support
Support your decisions with answers personalised to your business with external insights, all within JAX.
Explore your financial data instantly
Get instant, easy-to-understand answers about your business's financials so you can make confident decisions.
Get more done, more naturally
Streamline your work and save time with JAX's advanced conversational capabilities making daily administrative
JAX is your trusted partner
JAX is designed to keep your data private, safe and secure.
Actionable insights: Get strategic decision support
Support your decisions with answers personalised to your business and external insights, all within JAX.
- Get answers tailored to your business needs using your unique business data in Xero and real-time public information from across the web
- Ask about improving cash flow, tax information, or benchmarking against the market, get timely external data to support smarter, tailored decisions.
- You can ask questions like “What’s the average revenue for a restaurant with five employees?” or “I need to negotiate payment terms with a customer; can you help coach me through that conversation?”
Actionable insights: Explore your financial data instantly
Get instant, easy-to-understand answers about your business's financials so you can make confident decisions.
- JAX provides quick access to your financial data with intuitive visualisations through charts and tables.
- You can ask questions like ‘What was my total income in the last six months?’ or ‘Show my gross profit trend for the past year.’
- Effortlessly spot critical trends and clearly understand the story of your business performance
Automated actions and workflows: Get more done, more naturally
Streamline your work and save time with JAX's advanced conversational capabilities making daily administrative tasks feel smoother and faster.
- Ask a wide array of business and financial questions critical to your business needs
- Find answers to your Xero questions from Xero help content
- You can ask questions like ‘What are the current business loan rates for my industry? Or ‘Create an invoice for {contact name} based on the last quote I created for {contact name}
JAX is your trusted partner
As Xero makes its products smarter and easier to use, we’re committed to using AI in the right way so you can feel confident and empowered by the AI tools in Xero.
- We look after your financial information with care, protecting it so it stays safe and is kept private.
- Our tools are built to give you control, allowing you to review the output and use AI in ways that best help your business thrive.
- We're transparent about when we use AI and we endeavour to explain the 'why' behind its answers.
- JAX is designed to fit naturally into your day, providing smart support when and where you need it most.
FAQs about JAX chat
Yes, JAX chat is available to all Xero subscribers and users. You don’t need to do anything to get started , just open JAX in your navigation bar and ask a question. Note that you can only get information based on your user permission in Xero.
Yes, JAX chat is available to all Xero subscribers and users. You don’t need to do anything to get started , just open JAX in your navigation bar and ask a question. Note that you can only get information based on your user permission in Xero.
There’s currently no additional charge to Xero subscribers to use JAX chat experience. However, we reserve the right to change the terms and conditions of using JAX, including the pricing.
There’s currently no additional charge to Xero subscribers to use JAX chat experience. However, we reserve the right to change the terms and conditions of using JAX, including the pricing.
The ability to explore financial data will start rolling out in early September 2025 to users in the US and Australia. However, we plan to expand this to other regions in the coming months.
The ability to explore financial data will start rolling out in early September 2025 to users in the US and Australia. However, we plan to expand this to other regions in the coming months.
JAX is part of Xero but it only does something when you open it and ask it a question, it won’t run in the background unless you ask a question. If you’d rather not use it, you can simply leave it unopened. If you don’t want certain people in your organisation using JAX chat, you can adjust their Xero roles and permissions. JAX chat follows the same access rules as the rest of Xero, so users can only see data they’re already permitted to access.
JAX is part of Xero but it only does something when you open it and ask it a question, it won’t run in the background unless you ask a question. If you’d rather not use it, you can simply leave it unopened. If you don’t want certain people in your organisation using JAX chat, you can adjust their Xero roles and permissions. JAX chat follows the same access rules as the rest of Xero, so users can only see data they’re already permitted to access.
Within JAX you can do general business research, asking questions like ‘What’s the average revenue for a restaurant with five employees?’, ‘What are the current lease rates for a ford transit cargo van in Melbourne’, ‘What’s the new minimum wage rate in Victoria?’ or ‘I need to negotiate payment terms with a customer, can you help coach me through that conversation?’
Within JAX you can do general business research, asking questions like ‘What’s the average revenue for a restaurant with five employees?’, ‘What are the current lease rates for a ford transit cargo van in Melbourne’, ‘What’s the new minimum wage rate in Victoria?’ or ‘I need to negotiate payment terms with a customer, can you help coach me through that conversation?’
Xero is committed to keeping your data secure and delivering the best AI experiences for our customers. We take our responsibilities for protecting your data seriously. For large language models (LLMs), we use third-party providers like AWS, Microsoft Azure, GCP, OpenAI who are disclosed and vetted to the same degree as all other sub-processors we use. They process the data you enter, which may include personal data, but this data isn't used to train the LLMs. As part of the commercial arrangements with these providers, we ensure that any data we send them remains secure and isn’t retained to train their models.
Read more about our responsible data use commitmentsRead details of Xero subprocessorsXero is committed to keeping your data secure and delivering the best AI experiences for our customers. We take our responsibilities for protecting your data seriously. For large language models (LLMs), we use third-party providers like AWS, Microsoft Azure, GCP, OpenAI who are disclosed and vetted to the same degree as all other sub-processors we use. They process the data you enter, which may include personal data, but this data isn't used to train the LLMs. As part of the commercial arrangements with these providers, we ensure that any data we send them remains secure and isn’t retained to train their models.
Read more about our responsible data use commitmentsRead details of Xero subprocessorsNo, JAX chat doesn’t use your data to train the LLMs it uses. We use third-party providers like AWS, Microsoft Azure, and GCP, for large language models (LLMs). They process the data you enter, which may include personal data, but this data is not retained and isn't used to train the LLMs.
No, JAX chat doesn’t use your data to train the LLMs it uses. We use third-party providers like AWS, Microsoft Azure, and GCP, for large language models (LLMs). They process the data you enter, which may include personal data, but this data is not retained and isn't used to train the LLMs.
According to the results of Xero’s Future Focus research, small businesses have mixed feelings about AI: they’re curious and excited but are concerned about data privacy and ethical implications. Find out more in this blog by James Bergin, Xero’s EGM of Technology Research and Advocacy.
Read the blog: How small businesses are navigating AIAccording to the results of Xero’s Future Focus research, small businesses have mixed feelings about AI: they’re curious and excited but are concerned about data privacy and ethical implications. Find out more in this blog by James Bergin, Xero’s EGM of Technology Research and Advocacy.
Read the blog: How small businesses are navigating AIWhile we’re all familiar with the terms ‘artificial intelligence’ and ‘AI’, it’s not always clear how to use it or whether it can be useful. To get a more in-depth understanding of AI and its value, check out the blog by Xero’s EGM of Data, Kendra Vant.
Read the blog: What’s AI and why is it relevant for my business?While we’re all familiar with the terms ‘artificial intelligence’ and ‘AI’, it’s not always clear how to use it or whether it can be useful. To get a more in-depth understanding of AI and its value, check out the blog by Xero’s EGM of Data, Kendra Vant.
Read the blog: What’s AI and why is it relevant for my business?
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