Guide

How does recession affect businesses? Practical guide

Learn how a recession affects your business, and steps to protect cash flow, customers, and staff.

Published Wednesday 1 April 2026

Table of contents

Key takeaways

  • Create a cash flow forecast to predict what will be in your bank at any given time, and track who owes what to identify potential payment delays before they become critical problems.
  • Match your supply and production levels to current demand rather than past sales patterns, avoiding overinvestment in inventory or staffing based on outdated market conditions.
  • Communicate with suppliers and lenders early about potential payment delays or changes to loan security, as they're more likely to offer flexibility when you're proactive rather than reactive.
  • Focus on tracking profitability and margins rather than just revenue, since rising costs during a recession can make sales figures misleading indicators of your business health.

What is a recession?

A recession is a significant decline in economic activity that lasts for an extended period, typically six months or more. During a recession, consumer spending drops, businesses see fewer sales, and unemployment tends to rise.

Recessions are a normal part of the economic cycle. They don't last forever, and understanding them helps you prepare.

How to identify a recession

Economists look for these warning signs:

  • declining GDP: the economy shrinks for two or more consecutive quarters
  • rising unemployment: more people lose jobs as businesses cut costs
  • falling consumer spending: customers buy less, affecting sales across industries
  • reduced business investment: companies hold off on expansion and new projects

Understanding the business cycle

Recessions follow a predictable pattern within the broader economic cycle. Marc Cowling, Professor of Economics and Productivity at Oxford Brookes University, notes there are generally more ups than downs.

"Recessions, for example, are felt for about 12–18 months, then they're followed by a 2-year recovery, a 4-year boom, a year of overheating, and then a new recession."

This means downturns are temporary. Businesses that prepare can weather the storm and position themselves for the recovery that follows.

What's the difference between a slowdown and a recession?

A slowdown occurs when consumer spending levels off but remains positive. A recession happens when spending actually goes backwards for six months or more.

The distinction matters for planning. During a slowdown, you might see growth decelerate. During a recession, you're likely to see sales actively decline.

How recession impacts small businesses

Recessions affect small businesses in predictable ways. Understanding these impacts helps you prepare before they hit.

Here are the main effects to watch for:

  • declining sales: customers spend less, reducing your revenue
  • delayed payments: clients take longer to pay invoices
  • cash flow pressure: less money coming in makes it harder to cover expenses
  • tighter credit: banks become more cautious about lending
  • rising costs: inflation may keep input prices high even as sales fall
  • staffing challenges: you may need to adjust hours or hold off on hiring

While these impacts are real, there are proven strategies to protect your business and even find opportunities. Here's how to prepare.

What happens during a slowdown

Whether you experience a slowdown or a recession, similar effects are felt. Xero Economist Louise Southall says the first symptom is a drop in sales.

"Customers spend less so sales go down, which usually immediately takes revenue and profits with it. Because some businesses are raising prices to cover inflation, revenues might initially look like they're holding up. But an ongoing period of slowing sales may eventually mean revenues stop growing as quickly as expenses, which is when profits start to take a hit."

Specialist small business consultant Grant Anderson says that dwindling profits tend to hit cash flow.

"Money dries up and businesses tighten their belts. They start cutting costs, carrying less inventory, and limiting payroll where they can."

Why inflation complicates a recession

Inflation and recession can happen at the same time, creating a difficult combination for small businesses. You may face rising costs while your sales are falling.

Mark Koziel, President of Allinial Global (an accounting association), says the good news is that slowdowns eventually cool off inflation. Learn more about Allinial Global's leadership.

"Declining sales allow under-pressure supply chains to catch up with demand and alleviate prices."

But he warns it could be a wild ride.

"Sales have to drop before prices will, so businesses will feel the twin effects of shrinking sales and inflationary prices for a while."

How to prepare your business for recession

Recession preparation focuses on protecting cash flow, maintaining customer relationships, and staying flexible. While there's no single way to recession-proof a business, smart strategies can help you weather the downturn.

Cowling notes that exporters are often protected because they spread their risk across multiple economies. For example, during the Global Financial Crisis (GFC), Australian exports to China increased by 16 percent, which helped offset a 36 percent fall in exports to the rest of the world, according to Treasury analysis of the GFC recovery. For most small businesses, however, it's about navigating the cycle with clear priorities.

Here's what our experts recommend, even when you're juggling inflation and a tight employment market.

1. Preparing for a sales downturn

Sales downturns are the most visible sign of a recession. Customers buy less and become more price-conscious, which can work against small businesses.

"Covid reintroduced people to small businesses but it might have been short-lived," observes Cowling. "Customers are drifting back to the big chains that can offer lower prices."

How to protect your business against declining sales

  • Match supply to current demand: "Make sure you're supplying goods and services at the level of current demand, not what demand used to be," advises Southall. Avoid blanket cuts to all products and services—they won't be affected equally.
  • Look for unexpected opportunities: Small luxury items like chocolate actually boomed during the GFC of 2008, precisely because they were an affordable indulgence. Watch for similar patterns in your business.
  • Trade on customer loyalty: Koziel says small businesses built goodwill with local communities during the pandemic. "Introduce locals packages or customer appreciation days. Small business customers are incredibly loyal and they will respond. Lean on your relationship with them."

2. Coping with delayed payments

Delayed payments become more common during economic downturns. Customers take longer to pay invoices, which creates a chain reaction through the supply chain.

Xero's software tracks the time between when invoices are issued and when they're paid. The data shows clear patterns:

  • Payment wait times jumped 11% after the 2018 US-China trade tensions
  • Payment wait times jumped 15% after the first Covid outbreak

Southall notes the problem is self-perpetuating.

"A business that's paid late will then struggle to pay their bills on time, and so the problem spreads quickly."

How to protect your business against delayed payments

  • Send invoices immediately: The payment clock doesn't start until you send the bill. Get invoices out quickly and track how long payments take.
  • Chase overdue invoices promptly: "Seek payment on overdue invoices and if you start to suffer delays from your customers then seek similar relief from the people you owe," says Koziel. "It's not uncommon to ask suppliers for more time to pay."
  • Offer instant online payment options: "Our data shows that you can reduce wait times by issuing invoices with instant online payment options," says Southall. Payment reminder apps can automatically follow up on overdue invoices.

Online invoices allow customers to click straight through and pay instantly, which can reduce wait times for the vendor.

Online invoices allow customers to click straight through and pay instantly, which can reduce wait times for the vendor.

3. Working through cash flow crunches

Cash flow crunches happen when money coming in slows down but expenses keep going out. This is one of the biggest threats to small business survival during a recession, as research shows they are often more vulnerable to cash flow problems than larger companies, according to ATO analysis, due to volatile profitability and lower retained earnings.

"Most small businesses only hold enough cash to run for 2–3 months," says Cowling. "So when their sales take a 10% dive, and then their customers start paying late, the cash situation gets really difficult really fast."

Businesses with poor cash flow struggle to pay employees, suppliers, utilities, and loans. That cranks up the stress for everyone.

How to protect your business against cash flow problems

  • Create a cash flow forecast: Plot inbound and outbound payments on a calendar to predict what will be in the bank at any given time. Use software to automate this, or try a free cash flow forecast template.
  • Track who owes what: Keep tabs on unpaid invoices and upcoming bills. If payments slow down, talk to suppliers and lenders about extending deadlines. "They will feel better about extending your credit if you can give them specific reasons why," says Anderson.
  • Match production to demand: Avoid overinvesting in inventory, transport, or staffing based on old sales patterns. "Don't keep doing what you always did," says Southall. "Respond to the changing market."
  • Keep debt flexible: Resist the urge to pay down loans faster than required. "If you put spare cash against your debts and then suddenly need that money back, you'll have to apply for a new loan," explains Anderson. "The lender may not give it."
  • Cut costs carefully: "I've seen people cut off the muscle with the fat," says Anderson. "Try to only cut discretionary spending for starters. And ask your staff for ideas. They often see wasteful spending before a business owner does."

4. Adjusting to inflation

Rising costs don't disappear just because sales are slowing. Input costs like inventory and energy often stay high even after demand drops.

Traditionally, businesses might lay off workers to cut costs. But Cowling says that approach doesn't make sense in the current market.

"Employees have been so hard to find and the recession will be over in 12 months, maybe 18; so why would a business lay people off unless they really had no other option?"

With costs staying elevated, you need to focus on what you can control.

How to protect your business against rising costs

  • Track profitability, not just revenue: "Owners often check sales or revenue when gauging where the business is at," says Southall. "In normal times, those numbers are a good proxy for profits. But it breaks down when costs and volumes are changing so much. You need to go directly to the profitability measures."
  • Get professional help with the numbers: Working out profits and margins requires more detailed bookkeeping, but it's vital for keeping the business viable. Many accountants and bookkeepers produce monthly reports tracking margins and profits for a flat fee.

Find an accountant or bookkeeper in Xero's advisor directory.

5. Handling the squeeze on margins

Margin squeeze happens when your costs rise faster than you can raise prices. Many small businesses absorb part of the hit to avoid losing customers.

"A small business might see their costs go up 30% and they feel that pain immediately," says Cowling. "But they know they can't pass the whole lot on to customers or sales will tank. So they put prices up 10% and take two-thirds of the hit."

While businesses often sacrifice profitability in this way, it eventually becomes unsustainable.

How to protect your business against tighter margins

  • Size your price increase properly: "A price increase will ultimately become unavoidable," says Southall. "Businesses need to right-size that increase so they're not going back to their customers 3 months later with more bad news. You're better off to do it right the first time."
  • Communicate clearly: Koziel adds that customers understand inflation is happening and price increases are expected. "Just be clear in your communication. It's the same if you're removing services because, for example, you can't find staff. Be open and honest. Loyal customers will still want to support you."

6. Managing debt and finance

Access to credit often tightens during a recession. Banks become more cautious, and the assets securing your loans may lose value. This is partly because business loans are perceived as higher risk; a 2017 APRA stress test of Australian banks found the projected loss rate on mortgages was lower than business lending portfolios in a severe downturn.

Business loans are typically secured by assets such as machinery, inventory, or accounts receivable. All of these tend to lose value when a recession sets in.

"You may no longer have enough security against your existing loans," explains Koziel. "And your scope for new lending will shrink or disappear altogether."

How to handle finance in a recession

  • Request flexibility early: Banks have seen dozens of recessions and are used to adjusting. Don't be afraid to ask for flexibility, but come prepared with a clear financial strategy.
  • Communicate changes to your security: "If you plan to run inventory low, and your loans are usually secured by inventory, then you need to work out how that looks with your lender," Koziel explains.
  • Share problems before they become crises: "If your cash flow forecast shows certain payments are at risk, share that information early," says Anderson. "Lenders will have much more confidence that you'll make good if they see you're forward looking and proactive."

7. Making decisions at speed

Economic uncertainty makes decision-making harder. Trade tensions, global events, and shifting markets can leave business owners unsure what to prioritise.

"Businesses already juggling the impacts of high inflation, low unemployment, and slowing sales may feel overwhelmed," says Southall. "They don't know what to focus on, or what's coming next."

How to make decisions at speed

  • Lean on expert advisors: Accountants and bookkeepers help you deal with issues in the right order and ensure you have the numbers to make smart decisions.
  • Get regular financial reports: Advisors create reports showing where your financial pressure points are, then work with you to fix those problems.
  • Set up a regular review cycle: "A regular cycle of reporting and troubleshooting can help you identify and resolve issues faster and will keep you clear-headed about the strategies you've chosen," says Southall.

Find an accountant or bookkeeper in Xero's advisor directory.

8. Finding employees during a downturn

Labour shortages during a recession are unusual, but that's the current reality. Businesses are reluctant to let go of hard-won staff, even as sales slow.

"Businesses have worked so hard to recruit staff that they're going to be very reluctant to shed them at the first sign of a downturn," says Southall. "They may cut back on hours, but wholesale redundancies seem unlikely at this stage. This reflects historical patterns. During the GFC, businesses cut over 200,000 full-time jobs in a year while part-time employment grew by more than 180,000, according to Treasury's GFC analysis."

High employment should help the economy recover faster, but it creates challenges for understaffed businesses.

"Customers are walking into half-full restaurants and being told they can't be seated because there aren't enough staff," notes Koziel. "It limits a business's capacity to generate revenue."

Going on a recruitment drive

  • Watch for talent becoming available: "Wage raises won't match inflation and some employees will find their hours cut," says Cowling. "Their spending power will decline which means now is a good time to poach them."
  • Expect redistribution from larger businesses: "Those medium and larger sized businesses may still go with the knee jerk reaction of laying people off," says Koziel. "That will give smaller players a chance to find much-needed help."
  • Consider the upside of hiring now: "A business that has been understaffed hasn't been able to meet demand for months anyway," explains Koziel. "They might not even notice a drop in consumer spending. But if they can suddenly hire extra people and increase their capacity, they may actually find that sales go up."

How a slowdown can create opportunity

Recessions also present opportunities that aren't available during boom times. Here are the upsides to focus on:

  • Time to think strategically: "In a boom, you don't have time to do everything the way you might like," says Cowling. "Slowdowns give you time to sort stuff out and reorganise the business to work better."
  • Opportunity to train properly: "Small businesses get busy so quickly that they often just hire people without ever really training them properly," notes Koziel. "A slowdown is a chance to set the business up so future employees can succeed."
  • Chance to fix legacy problems: "Businesses always have a backlog of stuff to do, like fixing machinery or updating databases," explains Cowling. "It's a chance to address legacy problems."
  • Lower costs for growth: "Some owners, especially those nearing retirement, will opt to sell or close their business," says Anderson. "You may be able to acquire customers, equipment, or premises at a lower cost than during a boom."
  • Forced efficiency gains: "Those businesses that survive downturns are also usually the most productive," observes Southall. "They improve processes or use new technologies to become more efficient so while slowdowns can be painful, they often help businesses come back stronger."

Recession-proofing your business checklist

Use this checklist to stay on top of the key actions during a downturn.

Metrics to watch:

  • Track debtor days (average time to get paid)
  • Monitor cash flow weekly
  • Measure profit, not just revenue
  • Calculate profit margins regularly

Actions to consider:

  • Right-size your prices for current costs
  • Use downtime for training and improvements
  • Trim your budget without cutting essentials
  • Adjust inventory to match current demand
  • Allocate staff hours more efficiently

Conversations to have:

  • Talk to customers about price or service changes
  • Discuss loan security and payments with your bank
  • Ask employees about waste they see in the business
  • Review hours and workloads with your team

For next time

Build a cash reserve. If you're only searching for recession advice now, it's too late for this cycle. But a bigger emergency fund will help when the next downturn arrives.

Managing through uncertainty with Xero

Recessions are challenging, but they're also temporary. The businesses that come through strongest are those that focus on what they can control: cash flow, customer relationships, and clear financial visibility.

Having the right tools makes a difference. When you can see your numbers in real time, you can spot problems early and make confident decisions quickly.

With cloud-based accounting, you get visibility into cash flow, expenses, and profitability from anywhere. You can track invoices, forecast cash flow, and share reports with your accountant or bookkeeper instantly.

Managing your business through economic uncertainty is easier with clear financial insights. Get one month free and see how simple financial management can be.

FAQs on recession and small business

Here are answers to common questions about navigating recession as a small business owner.

What happens to business during a recession?

Customers spend less, so sales decline. Cash flow tightens because revenue drops and customers take longer to pay invoices. Banks grow cautious, making credit harder to access.

What businesses do well during a recession?

Essential services, discount retailers, repair businesses, and affordable luxuries tend to hold up well. Businesses with strong cash flow management and loyal customer bases are also better positioned to weather downturns.

How long do recessions typically last?

Recessions typically last 12–18 months, followed by a 2-year recovery period and then a longer boom. However, every recession is different, and timing varies based on economic conditions.

Should I cut prices during a recession?

Avoid knee-jerk discounting that damages your margins. Instead, focus on communicating value clearly and right-sizing any necessary price increases. Competing on service and relationships often works better than competing on price alone.

Is now a good time to start a business?

Recessions offer opportunities including lower costs for premises and equipment, available talent, and less competition. However, access to credit is tighter and consumer spending is reduced. Strong preparation and adequate cash reserves are essential.

Disclaimer

Xero does not provide accounting, tax, business or legal advice. This guide has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business or before taking action in relation to any of the content provided.

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