Getting your team up to speed

Making sure your team is fully up to speed on Making Tax Digital for IT is key to your practice’s success. Are staff members able to answer those tricky client questions? Have you thought of all the scenarios and your necessary responses to give your clients peace of mind?

Here’s how to keep your team in the loop.

Create FAQs for your practice staff

If you’ve received questions about MTD for ITfrom your clients, consider recording them in a single document along with your practice’s agreed responses. FAQs help your team to remain on-message and will streamline the client experience. Take a look at our FAQs for self-employed clients and landlord clients to get started.

Use the resources already available

Xero’s MTD for IT content hub

We have lots of resources to help your practice prepare for MTD for IT, including a dedicated online hub that covers every aspect of the new legislation. Take a look at our MTD for IT content hub here.

HMRC guidance and resources

HMRC has published guidance on Making Tax Digital for IT which provides clarification on who will be affected and the impact it will have. It’s important that your team is well-versed in these updates, and you can use them to form your FAQ responses.