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Turnover

Learn what turnover means, how to calculate it, and why it matters for your small business.

September 2023 | Published by Xero

Published Friday 24 July 2026

Table of contents

Key takeaways

  • Turnover is the total sales revenue your business brings in over a set period, before you take out any costs.
  • Turnover isn't the same as profit. Profit is what's left after you pay your business costs.
  • Tracking your turnover helps you measure growth, benchmark against similar businesses, and support funding applications.
  • In Singapore, your turnover also helps you keep an eye on when you might need to register for GST.

If you've ever wondered what turnover means, you're in the right place. Here's a clear definition and how it fits into your day-to-day numbers.

What is turnover?

Turnover is your total sales revenue over a set period. It's the money your business receives from selling goods or services before you take out any costs.

If your turnover goes up, that's the same as saying your sales have increased. Turnover is used more often in Europe and Asia, while North America tends to say revenue or sales.

These three terms get mixed up a lot, so here's how they differ and why the difference matters for your business.

Turnover vs revenue vs profit

Turnover and revenue mean the same thing: the money you make from sales. So when someone asks about your revenue, they're asking about your turnover.

Profit is different. It's what's left after you subtract your costs, such as cost of goods sold and general expenses, from your turnover. You can have a high turnover and still make little profit if your costs are high.

You might also hear the term net turnover, which some people use to mean profit. To keep things clear, it's best to treat turnover as revenue and use profit for what you keep.

Turnover only covers money from your normal sales, so a few sources sit outside it.

What turnover is not

Turnover counts money made from your usual business sales, not income from other places. It doesn't include:

  • interest on savings
  • subletting property or equipment, unless you're a rental business
  • selling business assets like vehicles, tools or property
  • money received from investors or lenders

Working out your turnover is straightforward once you know your sales and the period you want to measure.

How to calculate turnover

To calculate turnover, add up all your sales over the period you're looking at, whether that's a week, a month, or a year. A quick worked example makes this easier to picture.

Turnover example

Say your business teaches 60 students a week at S$50 per lesson. Your weekly turnover is S$3,000 (60 x S$50).

You can apply the same method over any period that helps you understand how your business is tracking.

Turnover is more than a headline figure. It shapes some of the biggest decisions you'll make as a business owner.

Why turnover matters for your business

Keeping an eye on turnover helps you see how your business is performing over time. It supports several practical decisions:

  • tracking growth by comparing turnover across different periods
  • benchmarking your performance against similar businesses
  • supporting loan and funding applications, since lenders often ask for turnover figures
  • staying aware of when you may need to register for GST in Singapore

In Singapore, your turnover is one of the figures that affects GST registration. Watching it as your business grows helps you plan ahead and stay on top of your obligations.

Once you've worked out your turnover, you'll want to record it in the right place.

Reporting turnover

Turnover is recorded on your profit and loss (P&L) statement, under sales revenue. It sits at the top, before you subtract your costs to reach your profit.

Deposits in your business bank account can also reflect your turnover. Keep in mind that credit sales won't show up until your customer has paid.

Turnover is often measured over a full year, which is where annual turnover comes in.

What is annual turnover?

Annual turnover is the sales revenue you collect over a 12 month period. It's a common way to measure how your business has performed across the year.

You can measure turnover over any period that suits you, but the annual figure is the one lenders, benchmarks, and tax rules tend to use.

The word turnover has a few other meanings in business, so it helps to know the difference.

Other meanings of turnover in business

Outside of sales, turnover can describe how quickly something moves through your business. It can also refer to:

  • staff turnover: how often employees leave your business
  • inventory turnover: how many times a product is sold and restocked
  • accounts receivable turnover: how quickly you collect payments from customers

Seeing your turnover clearly is easier when your sales sit in one place and update as you go.

Track your turnover with Xero

Xero brings your sales and expenses together so you can see your turnover in real time and spot where your money is going. Set up your account and get one month free.

FAQs on turnover

Here are answers to some frequently asked questions about turnover to clear up the common points of confusion.

Is turnover the same as revenue?

Yes. Turnover and revenue both mean the money your business makes from sales over a set period.

What is the difference between turnover and profit?

Turnover is your total sales before costs. Profit is the amount you keep after paying your business expenses.

Do I include GST in my turnover?

Turnover usually reflects your sales revenue rather than the GST you collect on behalf of the tax authority. Check the current IRAS guidance or your accountant to confirm how to treat GST in your figures.

How do I calculate my annual turnover?

Add up all your sales over a 12 month period. You can use your financial year or any rolling 12 months that suits your planning.

Learn more about turnover

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Disclaimer

This glossary is for small business owners. The definitions are written with their requirements in mind. More detailed definitions can be found in accounting textbooks or from an accounting professional. Xero does not provide accounting, tax, business or legal advice.