Closing the AI readiness gap: From hesitation to real-world results

Research from Xero confirms AI is already making a difference where it counts: boosting your revenue. But a lack of readiness is holding businesses back, stopping them from unlocking their full competitive edge.

AI wins: The power of starting small

Here’s what small businesses that are doing great things with AI told us.

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    The daily edge: Integrating AI into the daily workflow makes a difference – businesses that use AI every day were twice as likely to see their revenue go up compared to those who never engage with it.
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    The adoption advantage: Among businesses seeing revenue growth, the majority reported using AI at least weekly. It shows that even consistent, small use pays off.
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    The mindset factor: Businesses that approach AI with an "excited and optimistic" attitude reported the biggest jump in revenue over the last year.
Download the AI for small business white paper
AI for small business

How to get started: Three simple steps

Closing the readiness gap just means moving from "I hope AI works" to incremental, strategic steps.

  1. Test a hypothesis

    Start simple. Pick a specific, low-risk task—like writing a social media post—and set a success goal.

  2. Audit one task

    Focus your audit on a single, repetitive, low-value task like sorting invoices.

  3. Verify one vendor

    When you choose a key vendor, use the three essential questions we’ve outlined in our white paper.

I see many entrepreneurs aiming for the shoot-for-the-moon solution, but there are many simpler prompts and simpler tasks that AI technology can help with, delivering incremental improvement that will compound over time.

Alan Tse, owner and co-founder of Altina Drinks, Canberra, Austra

Alan Tse

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