What do I need to know about e-invoicing
E-invoicing is designed to reduce errors and delays, by sending your invoices directly to your customers’ accounting system. You can now send your invoice from Xero and it will arrive in your customer’s accounting system ready to be approved and paid.Learn more
What are some of the benefits of e-invoicing
Businesses of all sizes will benefit from the efficiencies of sending e-invoices in Xero. With better security, reduced costs, a more accurate view of your cash flow and shorter payment cycles, if you're ready from the get go, you'll reap the rewards later.Download infographic
Frequently asked questions about e-invoicing
When you choose to send an e-invoice to a customer, Xero will check if your customer is registered to receive them. If your customer hasn’t registered, Xero will let you know and you’ll be prompted to send the invoice as a regular online invoice.
Once an e-invoice has been successfully sent and received via the Peppol network it can not be changed and resent. Additionally, the Peppol system does not allow e-invoices with a negative amount to be sent. If you’ve sent an e-invoice with an error, you can rectify this by issuing a credit note created via the traditional credit note workflow in Xero. Then send a follow-up e-invoice for the correct amount.
Initially, businesses will only be able to send an e-invoice from Xero to another business or government department in the same country. We will extend this capability to support international trade in due course, where markets are covered by the Peppol network.
If you need further assistance with sending e-invoices in Xero, you can get help from Xero support, just search the information you need, if you can't find an article that answers your question, contact our support team by raising a case.
You can also visit the ATO website for further information on e-invoicingLearn more