Covid-19 updates

Keeping small business running now and in the future

As small businesses navigate their way through this next stage, they’re being faced with uncertainty. To help reveal a way forward, we’ve collected the latest trends, resources and stories to discover ways in which small businesses are being called on to adapt.

Working from home scene

Reports and insights

The next chapter: how to thrive in a changed world

Drawn from the commissioned study conducted by Forrester Consulting on behalf of Xero, this booklet unearths the impact of the pandemic on small businesses in Australia and across the globe and highlights top strategies they engaged to keep moving forward.

Download booklet
Stronger and smarter handbook

Rebuilding Australia: the role of small business

Bernard Salt and The Demographics Group report on how businesses will adapt and operate in the 'brave new world beyond lockdown', developing a broad narrative around how small business in particular will need to to adjust to the new drivers of demand. 

Read report
Stronger and smarter handbook

Xero Boss Insights 2020 - being your own boss

Our Xero Boss Insights 2020 report gives you better understanding of how to become your own boss by starting your own business and provides you with the numbers you need to succeed. Load yourself up on these business insights and start making your own boss moves.

Read insights
Stronger and smarter handbook

Stronger and smarter: a handbook for small business

What comes next for small business? We've created a practical guide made up of actionable tips, expert insights, advice, case studies and an exploration of the ten key trends that will define what it means to be a small business owner in the next stage of COVID-19. 

Download handbook

Tools and resources to plan for business continuity

As many businesses have had to close their doors, we’ve pulled together resources to help them transition through this next stage.

Download the business continuity worksheet to create a plan and protect the most important aspects of your business during disruptive events and prepare for recovery.

Download worksheet

Last month we held Xero On Air, our very first global virtual event. We had some great content we didn’t want you to miss out on, so we’ve packaged up the key episodes for you. 

Check out the latest trends and insights, tips and Xero features that can help relieve key business pain points - happy viewing!

Latest insights and trends

A stop start recovery: what Xero's Small Business Insights shows us

12 mins

The global economy is experiencing one of the largest shocks in a century due to COVID-19, so we've examined its impact on the small business community and what we can expect in the near future.

Read the XSBI special report Pandemic economics: impact on small business

Xero's 'Rebuilding Australia: the role of small business' report

14 mins

Join leading social commentator Bernard Salt, and Xero’s Trent Innes, in uncovering the latest data on how small businesses have been affected by the pandemic, and how they’ll operate in this brave new world.

Download the 'Rebuilding Australia: the role of small business' report

Easy actions you can take now

A simple approach to cybersecurity

6 mins

Cybersecurity hacking attempts have risen during the COVID-19 pandemic as hackers prey on fear and uncertainty. But don't worry, we're here to help.

Check out the security courses on Xero Central

Get paid on time, every time

13 mins

Find out our best practice tips for using Xero's latest invoicing features and payment services to help you get paid on time.

Actions you can take in Xero to get paid faster

Cash flow insights with Xero

9 mins

The new dashboard in Xero Projects gives you an at-a-glance view of your project profitability in real time to help you make informed business decisions. 

Learn more about the new profitability dashboard

Digital marketing on a budget

16 mins

Marketing experts from Google, Mailchimp and TRIBE give their tips and tricks for marketing your business on a shoestring budget. 

Check out our Digital Marketing video course

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The latest on JobKeeper

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Mental health support

Coronavirus is changing the way we live and work, and this brings a range of emotions, including uncertainty - that's why we're a proud partner with Beyond Blue.

The Coronavirus Mental Wellbeing Support Service delivered by Beyond Blue provides everyone in Australia with mental health information and support 24/7. Visit

More resources
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Boss moves from the community

Boss moves come in all shapes and sizes. We're heroing some of the small businesses in our community who have made a pivot with their business to survive through COVID-19.

Look at scheduling apps that you can use to book in video consultations with clients so you can continue delivering your service but in other ways.

Think about your business community and ways you can support and promote them. If you're in retail look to eccomerce and how you can take your business online.

If you've had to move your business to online classes, think beyond your core product to wellbeing for when your customers need a break from everything and to support their mental health.

If there's still demand for your service but you can't satisfy it face to face, research tools that can help you deliver it online.

Running a small business has always been a rollercoaster, but this latest challenge is the biggest dip yet.

Let us help you navigate what comes next.

Xero brings calm