Communication skills for small business

When it comes to business, soft skills are often overlooked. However, they play an important role in day-to-day operations. Whether you rely on staff or fly solo, soft skills such as communication help with running every aspect of your business.


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So, what exactly are soft skills?

We use soft skills when we engage with other people, respond to challenges, and in the way we work. They’re essential for success in your personal life, in your career, and in the workplace. Soft skills need to be gradually developed and continuously reinforced.  


Why are soft skills important?

People with strong soft skills are more likely to form better relationships with their co-workers, clients and suppliers. So whatever stage your business is at, ongoing development of soft skills like communication, is key to success.


How can I improve my soft skills?

Begin with establishing where your soft skills stand now, then identify which ones have helped you succeed and what you’d like to develop further. Start small: focus on just one or two, like becoming a more effective communicator.


Business benefits of communication skills

Communication skills in the workplace

With the right communication skills you can create a happier work environment with more committed employees. 

Communication skills for business owners

Consciously setting out to develop good communication skills helps you to become a better listener.


Communication skills for small businesses

Understand information faster, and present ideas more effectively to your employees, clients and suppliers.


Resources to further your communication skills in business

Developing your communication skills will give you confidence to make difficult decisions under pressure, adapt quickly to change, and improve the day-day running of your business. These bite-sized videos and guide are designed to equip you with the tools you need to get started.


Learn communication skills for the work place

Learn how to choose the right format and tools to engage your audience.

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Learn communication skills for the work place

Tricks you can implement to help you have more meaningful meetings.

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Learn communication skills for the work place

Be authentic on camera and make genuine connections with your audience.

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Learn communication skills for the work place

Capture your audiences attention with storytelling.

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