Communication skills for small business
Whether you rely on staff or fly solo, soft skills like communication help with running every aspect of your business.
1. So, what exactly are soft skills?
We use soft skills when we engage with other people, respond to challenges, and in the way we work. They’re essential for success in your personal life, in your career, and in the workplace. Soft skills need to be gradually developed and continuously reinforced.
2. Why are soft skills important?
People with strong soft skills are more likely to form better relationships with their co-workers, clients and suppliers. So whatever stage your business is at, ongoing development of soft skills like communication is key to success.
3. How can I improve my soft skills?
Begin with establishing where your soft skills stand now, then identify which ones have helped you succeed and what you’d like to develop further. Start small: focus on just one or two, like becoming a more effective communicator.
Business benefits of communication skills
With the right communication skills, you can create a happier work environment with more committed employees.
Consciously setting out to develop good communication skills helps you become a better listener.
Understand information faster and present ideas more effectively to your employees, clients and suppliers.
Resources to further your communication skills in business
Developing your communication skills will give you confidence to make difficult decisions under pressure, adapt quickly to change, and improve the day-to-day running of your business. These bite-sized videos and this guide are designed to equip you with the tools you need to get started.
Running a virtual event or meeting
Learn how to choose the right format and tools to engage your audience,
Making meetings more meaningful
Discover tricks you can implement to help you have more meaningful meetings.
Speaking on camera with confidence
Be authentic on camera and make genuine connections with your audience.
Engaging your video audience
Capture your audience’s attention with storytelling.
What’s next for you and your business
Thinking about starting a business
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Business already up and running
Managing your business but want more resources to help you with the day-to-day stuff? Find content about and tools for business continuity and finance.
Small business guides
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