Beating the ‘digital drag’ in your small business

Unleashing the potential of the UK’s smallest businesses could add £77 billion to our economy. But these small businesses need more support. Scroll down for small business stories and advice for starting your digital journey.

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Digi diaries: advice from small businesses

Just 30% of small businesses have increased their use of digital technologies since 2019. Get inspired to take the first step on your digital journey. Find out how these small business owners are embracing tech to boost their operations.

Two small business owners interacting

Spice Kitchen

This family run business is going bolder with the right tech. He talks about how investing in people and technology early on has been a key pillar of his business’s success, especially focusing on apps that integrate with each other.

Click here to watch Sanjay’s story
Small business owner smiling

Made Scotland

How Alexandra is making apps the bedrock of her retail business. Doing this has helped her take time back and focus on the most important areas of her business, and boosted areas like marketing, PR and social media.

Click here to watch Alexandras story
Small business owner smiling

Facility & Sports Club Development Services

Facility & Sports Club Development Services Mark shares his learnings on creating greater efficiencies with digital tools for his sports business. It’s helping him to speed up payments and boost cash flow, and means much less time spent chasing late invoices.

Click here to watch Marks story
Small business owner smiling

How digital tools can help fuel your growth

Smooth operators

38% of small businesses report that digitalisation made their business run more smoothly

Happy customers

38% claim that new digital tools helped them better understand customers and improve their experience

Prompt payment

28% said adopting digital payment systems allowed them to get paid quicker

The decision-making process is key when looking to invest in new technologies and we’ve been through it regularly over the last couple of years. We look for tools that are scalable as we need technology that can grow alongside the brand.

Michele and Angus, Once Upon a Tuesday

The two founders of Once Upon a Tuesday

Beating the digital drag Xero blog

Find out how to choose the right technology

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