Graduate design researchers

Graduate design researchers support the planning, research, analysis and presentation of insights about Xero users.

The role

As a design research graduate, you’ll research, analyse and share insights about attitudes and behaviours of people who use Xero, as well as those who don’t yet but might in future.

You’ll learn about people’s lives outside of their interactions with Xero, and observe their experience using Xero. You’ll identify where people get stuck and why. You’ll help the wider business focus on the most critical user problems and opportunities that we can address, then help to inform the most delightful and effective experiences.

As a graduate design researcher, you’ll develop research plans, conduct studies, analyse results, and report back actionable findings. You’ll have the opportunity to broaden your skills in a wide range of research methods, including deep-dive interviews, concept and usability testing, surveys, and more. Throughout the research process, you’ll be working collaboratively with people from research, design, engineering and product in cross-functional teams.

A design research grad works on a large screen developing a research plan.

What we’d like to see from you

You’ll be a great listener and able to put yourself in other people’s shoes. You’ll have an analytical side and a knack for crafting beautiful user experiences.

We’re looking for applicants with a degree in a relevant field such as design, anthropology, psychology or any field with a research focus.

Ideally you’ll:

  • be an excellent communicator and team player
  • be a problem solver who can take a logical, analytical approach while being user-focused
  • be a creative, agile, motivated and passionate person
  • like to question the status quo and take the initiative

If this sounds like you, get in touch! We’d love to hear from you.

Applications open on 17 July 2023 - 11 August 2023.

Graduate design researcher: Wellington

Questions? Send us a message!

Keen to understand the program in more detail? Or have questions about the application process? Send us an email at '' and we'll get back to you to run through anything you need once applications open mid-July 2023