Xero Assistance Program
The Xero Assistance Program will conclude on 31 July 2025
The Xero Assistance Program (XAP) is an initiative which started in 2019 to provide mental health support for Xero partners and customers in Aotearoa New Zealand. The program will conclude on 31 July 2025.
Beyond this date, we encourage anyone looking for help with their mental or emotional wellbeing to connect with the Mental Health Foundation of New Zealand, which provides individuals and workplaces with resources and advice on where to go for additional support. Xero is proud to support the Mental Health Foundation.
When XAP ends on 31 July 2025, customers will still have the option to access professional wellbeing support at an exclusive discounted rate, thanks to Xero’s partnership with TELUS Health (formerly known as Benestar). Find out more here.
Where to get help
- Lifeline: Call 0800 543 354 or text 4357 (HELP) (available 24/7)
- Suicide Crisis Helpline: Call 0508 828 865 (0508 TAUTOKO) (available 24/7)
- Youth services: (06) 3555 906
- Youthline: Call 0800 376 633 or text 234
- What’s Up: Call 0800 942 8787 (11am to 11pm) or webchat (11am to 10.30pm)
- Depression helpline: Call 1737 or text 4202 (available 24/7)
- Aoake te Rā – Free, brief therapeutic support service for those bereaved by suicide. Call 0800 000 053.
- Helpline: Need to talk? Call or text 1737