Life can be hard, getting help is easy

We understand that life can be hard on everyone sometimes. So we’ve invited your workplace to access a mental health support programme dedicated to improving the health and wellbeing of you and your family as well as your employees and their families.

Xero Assistance Programme

The Xero Assistance Programme (XAP) is proudly brought to you by Xero and expertly run by our global provider Benestar, a world leader in mental health services. XAP gives you access to face-to-face, telephone, live chat or online counselling in a way that suits you.

xero and benestar

You and your family’s mental wellness is important. Get free and 100% confidential support for you or anyone in your family. Help is available for anything from work, financial or family challenges to depression, drug & alcohol or social problems. No issue is too big or small. Get started by following the steps below to talk with someone who can help.

1. Visit

2. Navigate to BeneHub Login

beneHub login

3. Use this code to login


Or free phone 0800 360 364 and use the access code XEROCUSTNZ

About Xero

Xero is proud to support small businesses doing great things. Our belief is that small business makes the world go around. So we do everything we can to champion the people behind them.  

Born in the cloud, ​Xero​ is a beautiful, easy-to-use platform for small businesses and their advisors. The company has 1.8 million subscribers in more than 180 countries and a thriving ecosystem, seamlessly integrating with more than 800 apps.


About Benestar

Benestar is all about helping people when and where they need us with all aspects of their life - physical, mental, social and financial. We offer an ecosystem of health services curated for the modern world, our tools, resources and ‘on demand’ digital formats deliver the content you want, when you want it, and on the device you want to access it on.

For over 30 years, we’ve championed the potential of good health, and today, more than 2,000 organisations in over 30 countries rely on our services. That’s 2.4 million employees and their family members.

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About the Xero Assistance Programme

Check out our TVNZ Business Insights segment with Jack Tame on the Xero Assistance Programme.

Visit our Xero Assistance Programme FAQ page for more information.

XAP Resources

We know there’s a growing need for mental health support in small business New Zealand

To understand exactly where the gaps are and what support is required, Xero and the Mental Health Foundation of New Zealand commissioned a research report exploring the mental wellbeing of small business owners and their employees.

Read the report
mental health report
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Email explaining XAP to staff

Here’s an email template that explains to your staff what XAP is and lets them know how they can access the programme.

xap poster

Posters for your office

Hang these beautiful A4 posters on your office walls to promote XAP to your staff.

xap poster

Webinar on how to access XAP

Watch this webinar to find out if you’re eligible for XAP, how to access it, and Q&A at the end.

Watch now