Life can be hard, getting help is easy

We understand that life can be hard on everyone sometimes. You, your employees and families can access free and confidential mental health counselling and resources through the Xero Assistance Programme.

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Xero Assistance Programme

The Xero Assistance Programme is proudly brought to you by Xero and expertly run by global provider Benestar, a world leader in mental health services. Get started by following the steps below or free phone 0800 360 364 and use the access code XEROCUSTNZ.

1. Visit

2. Navigate to BeneHub Login

beneHub login

3. Use this code to login


Accessing the Xero Assistance Programme

Hear why Xero MD Craig Hudson thinks it is now more important than ever to be looking after your wellbeing.

Craig Hudson - how to access the Xero Assistance Programme

Wellbeing tips for small businesses

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Building a positive work environment


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Managing staff wellbeing


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Managing stressful times


About Benestar

Benestar is all about helping people when and where they need us with all aspects of their life - physical, mental, social and financial. We offer an ecosystem of health services curated for the modern world, our tools, resources and ‘on demand’ digital formats deliver the content you want, when you want it, and on the device you want to access it on.

For over 30 years, we’ve championed the potential of good health, and today, more than 2,000 organisations in over 30 countries rely on our services. That’s 2.4 million employees and their family members.

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About the Xero Assistance Programme

Check out our TVNZ Business Insights segment with Jack Tame on the Xero Assistance Programme.

Visit our Xero Assistance Programme FAQ page for more information.

XAP Resources

We know there’s a growing need for mental health support in small business New Zealand

To understand exactly where the gaps are and what support is required, Xero and the Mental Health Foundation of New Zealand commissioned a research report exploring the mental wellbeing of small business owners and their employees.

Read the report
mental health report
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Email explaining XAP to staff

Here’s an email template that explains to your staff what XAP is and lets them know how they can access the programme.

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Posters for your office

Hang these beautiful A4 posters on your office walls to promote XAP to your staff.

xap poster

Webinar on how to access XAP

Watch this webinar to find out if you’re eligible for XAP, how to access it, and Q&A at the end.

Watch now

Check in with your team’s wellbeing

It can be hard to know where to start with wellbeing in the workplace. Based on advice from New Zealand health and wellbeing experts, The Check In is a simple, five-step series to help support you and your team to thrive.

Learn more