Life can be hard, getting help is easy

We understand that life can be hard on everyone sometimes. You, your employees and families can access free and confidential mental health counselling and resources through the Xero Assistance Programme.

Update: Xero Assistance Programme extended to all Auckland small business owners

Terms apply

xero and benestar

Xero Assistance Programme

The Xero Assistance Programme (XAP) gives Xero small businesses free, confidential access to face-to-face, telephone, live chat, and online counselling. These services are provided by Xero's own provider, Benestar, and available to Xero Starter, Standard and Premium subscribers, their employees, and their families.


How to access the Xero Assistance Programme

xero customer

Existing Xero customer?

Log in to open the Xero Central XAP support article and follow the steps to get started.

 

not on xero

Not on Xero or don't know your login?

Get in touch with the Xero team at xap@xero.com for next steps.

 

Craig Hudson on wellbeing

Hear why Xero Managing Director Craig Hudson thinks it’s more important than ever for businesses to look after the wellbeing of their people.

Craig Hudson - how to access the Xero Assistance Programme

Xero Assistance Programme frequently asked questions


Invest in your team’s wellbeing with these handy resources

Check out these tips and resources for actions you can take to incorporate wellbeing into your workplace.

people illustration

XAP resources

These resources can help you start communicating with your staff about XAP. 

Email explaining XAP to staff 

Posters for your office 

Webinar on how to access XAP

people illustration

The Check In

The Check In outlines five simple steps to help support you and your team to thrive. It’s based on advice from NZ health and wellbeing experts.

Learn more

people illustration

The next level

Investing in workplace wellbeing initiatives can result in a 12 to 1 return on investment from increased productivity. 

Learn how to make beneficial changes to your business here

people illustration

The Agri Check In

For help with promoting the wellbeing of your team in the agri workplace, try using the Agri Check In. 

Make a start today