Cloud integrator program: frequently asked questions

Answers to common questions about Xero’s cloud integrator program. If you can’t find answers here, contact us.

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Program fundamentals

Who is the cloud integrators program available to?

The cloud integrators program is designed for cloud advocates, cloud and technology consultants, IT resellers and managed service providers. If you sell hardware, software or/and provide services to SME clients, this program may be right for you.

You go beyond technology adoption to provide business guidance and you appreciate high quality products that reduce manual work load burden.

Unfortunately the program is currently closed to new applicants in Australia.

I’m currently a Xero certified bookkeeper/accounting advisor. Can I join the program?

No. The cloud integrators program is not available to existing Xero-certified accountants and bookkeepers. If you are an accounting or bookkeeping firm you can join the Xero partner program.

Where is the cloud integrators program available?

Currently the cloud integrator program is available in Australia, Canada and the US. New Zealand, South Africa and the UK.

How much does it cost to join?

There’s no charge to join the cloud integrator program.

What Xero products can I refer to clients?

Cloud integrators can recommend and refer all business editions of Xero. Check out our plans and pricing.

Training and support

What learning resources are available to me as a cloud integrator?

There are many ways you can grow your Xero knowledge:

  • Xero Central for training specific to cloud integrators, plus support articles and help
  • Xero TV for bite-size videos on Xero’s functionality

What support can I expect from Xero?

Xero has 24/7 online support. Go to Xero Central for support articles or to get in touch. Cloud integrators work directly with a Xero account manager on joint go-to-market strategies.

Using Xero to win new business

What size businesses can I sell to?

Xero is suitable for small to medium size businesses.

What industries can I sell into?

Xero resonates in all industries. See a range of customer success stories and check out some industry playbooks.

What are Xero add-ons and apps?

Connected apps: Xero integrates with hundreds of business applications so your clients can get the most out of the platform. From inventory management to invoicing and time tracking, there’s specialised software that’s right for their business and industry. Explore the apps in the Xero App Store.

Add-ons: Xero add-ons are modules such as payroll that can be included in Xero plans for an additional fee. View Xero add-ons on the pricing plans page.

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