Social and environmental impact

For Xero, building a fast-growing but sustainable business means taking responsibility for our social and environmental impact, respecting the planet’s resources, helping to build thriving communities, and cultivating an engaged workforce.

See Xero’s social and environmental impact

Xero is out to change the game in numerous ways for millions of small businesses and the communities in which they operate.

investor presentation


Xero supports staff to undertake voluntary work in the community during paid work hours, and supports many community groups, and for-purpose organisations including non-profits.

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annual report


Xero is taking action towards a net zero carbon footprint, as well as looking at how we can reduce our carbon emissions and improve our waste, travel, recycling and energy use.

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investor presentation

Diversity and inclusion

Xero values diversity and inclusion in the workplace. We recognise that a diverse workforce is a strength that enables us to better serve customers, attract top talent and innovate successfully.

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annual report

Business support

Our goal is to help small business thrive. We’re committed to making a positive impact on people in small businesses by providing wide-ranging support.

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Help make a difference

It’s not always easy to know how to help in times of crisis. So, we’ve set up the Xero Community Appeal, making it easier for you to contribute and help make life better for people in small business, their advisors and their communities around the world.

Give now
Community Appeal image
Xero employees at Xerocon Brisbane 2018

Our commitment

We are committed to deepening our partnerships with community support groups, and fine-tuning our environmental practices in every aspect of our global business operations. And we see that the impact we have on our customers and partners will help bring about changes that have the potential to transform our social and natural environments.

Scope of our impact

Xero is a young, fast-growing company, and we’re proud of what we’ve achieved so far. We are early in our journey to formalise our approach to corporate citizenship and believe we have the foundations to make significant contributions to the environment and sustainability. The role we play in society at large is also important, and we intend to align our present and future efforts around social and environmental impact to our purpose. This is to make life better for people in small business, their advisors and communities around the world.

Our focus

We’ve appointed a Social and Environmental Impact Advisor who will steward programmes to focus and report on the following areas:

  • Building on established efforts to deliver further environmental and sustainability initiatives which reflect Xero’s purpose, values and strategic direction.

  • In alignment with our purpose, building out programmes that will engage and contribute to thriving communities around the world. 

  • Championing diversity and inclusion to cultivate our engaged global workforce.


Global investor rating agencies and sustainability rankings have recognised Xero's efforts to positively contribute to environmental sustainability and commitment to ethical operations. Xero has been recognised in FTSE Russell ESG Rating FTSE4Good Index Series and as of 2019, Xero has received an MSCI ESG Rating of A. We have also been rated by RobecoSAM and ISS-Oekom. Xero was also named as one of 325 companies globally to be included in the 2020 Bloomberg Gender-Equality Index.

FTSE4GOOD Australia 30 Index

Xero has now been included in the FTSE4GOOD Australia 30 Index. Created by the global index and data provider FTSE Russell. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance (ESG) practices. 


Need more information?

The Xero annual report 2020 outlines our performance for the year to 31 March 2020. It also includes details of our work to date in the area of social and environmental impact, and our latest gender diversity figures.

If you need more information, please email