Getting support from Xero

If you need support with any of Xero’s business or practice products, we’re here to help.

A business owner takes advantage of Xero’s free and unlimited online support while working from their laptop at home.

Unlimited online support

We offer free and unlimited online customer support to our Xero subscribers. Xero Central is your first port of call.

Find out how to contact Xero support
A business owner looks up information about Xero’s support pages on their laptop.

Support by phone

If you can’t find answers online, we can call you if you contact us. But we don’t offer inbound phone support.

Find out more about Xero’s phone support
A Xero employee calls a customer by phone following an online request for phone support.

Xero Community

In the Xero Community you can swap ideas, discuss new tech, get help with problems and share tips with fellow customers and partners.

Find out more about the Xero Community
Three Xero customers discuss their experiences using Xero in their businesses

Start using Xero for free

Access Xero features for 30 days, then decide which plan best suits your business.