About Rod

Rod Drury is the CEO and co-founder of Xero and serves on its Board of Directors. As the visionary behind Xero he has been acknowledged by his international peers through many technology and business awards, including 2013 EY New Zealand Entrepreneur of the Year, NZ Herald Business Leader of the Year in 2012, member of the NZ Hi-Tech Hall of Fame, NZ Hi-Tech Entrepreneur of the Year in 2006 and 2007, World Class New Zealander for ICT in 2008, and Honorary Fellow of the Institute of IT Professionals NZ. Before starting Xero, Rod was involved in a number of successful startups including Context Connect, Glazier Systems and Aftermail.

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About Anna

Anna joined Xero in February 2016 as Managing Director for New Zealand, bringing a deep experience of online, financial services and operations. She has a strong passion for driving the success of New Zealanders and their businesses through technology. Formerly General Manager Internet Banking at ASB, Anna's leadership saw the launch of many digital world firsts across the Bank, including Virtual Branch, Facebook Payments and LikeLoan, along with awards recognising world class digital experiences. Her tenure at ASB also included leadership roles across Marketing, Innovation & Design, BankDirect, Contact Centre and Audit, and she was recognised globally as a Judge for the EFMA Innovation Awards over consecutive years. Most recently Anna was General Manager Digital First at Spark. She is a Capacity Partner with the Springboard Trust and is also an alumni from the Global Women 'Breakthrough Leaders' programme.

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About Gary

Gary Turner is co-founder and managing director at Xero UK and is responsible for Xero's business interests across Europe, Middle East & Africa. Xero is the multi award winning global leader in online accounting software with more than 1 million paying subscribers around the world.
Under Gary's leadership Xero UK has scaled from a three person startup in 2009 with annual revenues of £50,000 to reported revenues of £26m in early 2017.
A native of Glasgow, Scotland, Gary previously held executive positions at Microsoft, Systems Union and Pegasus Software. He's an engaging speaker, writer and thought-leader on start-ups, digital transformation, and leadership inside hyper-growth organisations. Gary has also served as a mentor to early stage Fintech startups at Techstars London.

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About Emma

Emma is founder of small business network Enterprise Nation, the UK's most active small business community. Helping thousands of people start and grow their own successful business, it offers a voice to government for members too. Emma has written a number of best-selling business books, including Spare Room Start-Up, Working 5 to 9, Go Global and the StartUp Kit. Emma was awarded an MBE for services to enterprise in 2012.

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About Tim

He is the founder and CEO of Leberecht & Partners, a consulting firm that helps leaders and organisations with their vision, story, and transformation. Tim is the author of the international bestseller, The Business Romantic: Give Everything, Quantify Nothing, and Create Something Greater Than Yourself published by HarperCollins in 2015. He is also the founder of The Business Romantic Society, a global collective of strategists, advertisers, curators, artists, developers, designers, researchers, and data scientists with the shared mission to bring beauty and enchantment to business.

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About Richard

Professor Richard Susskind OBE is an author, speaker, and independent adviser to major professional firms and to national governments. His main area of expertise is the future of professional service and, in particular, the way in which the IT and the internet are changing the work of lawyers. He has worked on legal technology for over 30 years. He lectures internationally, has written many books, and advised on numerous government inquiries.

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About Nadya

Based in London, Nadya Hijazi is Managing Director & Global Head of e-Commerce, Global Liquidity & Cash Management at HSBC. As part of this role, Nadya is custodian of the Bank’s strategic Corporate and Commercial digital channels HSBCnet, HSBC Connect, SWIFTnet and a number of domestic Business Banking Channels at HSBC. Nadya is responsible for all aspects of these channels and is involved in a number of digital transformation strategies to evolve the current platforms. Nadya has worked continually in the Banking and e-Commerce industry, specialising in digital financial services for the commercial and corporate banking sector.

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About James

James leads HSBC's Business Banking Small Business segment which consists of Business Specialists, Direct Relationship Managers and Telephony teams looking after more than 900k business customers across the UK.

James has more than 20 years of banking experience in Business, Corporate and Wholesale banking. Starting his career with National Australia Bank, James more latterly worked at Barclays before joining HSBC in 2014. He has gained experience in relationship management, business development, credit risk and leadership positions through his career. As a relationship manager James worked across the full spectrum of business and corporate customers from start-up businesses through to FTSE 100 companies. Supporting SME's is key to helping our economy prosper and James and his team are keen to help businesses grow through providing insight, connecting entrepreneurs to opportunities, and helping them with their funding needs.

James also sits on the Leadership Team for The Prince's Business Emergency Resilience Group which helps businesses and communities across the UK to prepare for, respond to and recover from emergencies such as flooding, cyber-attacks and civil unrest. He also sits on the Corporate Committee for UK Finance. James is also a gender equality ambassador for Forward Ladies, the women in business organisation.

Outside of work, James has completed the World Marathon Majors series and has now taken up cycling. James will be taking part in the Big Pedal this September and will be riding with the Scotland team to Birmingham in aid of Alzheimer’s Society and Alzheimer’s Scotland. James is married with 3 children and is a keen supporter of Huddersfield Town football club.

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About Rachael

Rachael Powell is the Chief People Officer and is responsible for Xero’s People Experience function globally. She has previously held positions in talent management, strategy, business development and marketing across online and technology businesses. Passionate about nurturing talent, Rachael believes in strength-based leadership and positive engagement programs to effectively mobilise the business strategy and support sustainable growth.

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About Matthew

Matthew Syed is married and a father to two young children (Evie and Teddy), and a trustee of Greenhouse Sports, a charity that empowers young people from disadvantaged communities through sport. He is a columnist for The Times, the author of two acclaimed books on the science of high performance – Bounce and Black Box Thinking – and a former international table tennis champion.
Matthew challenges organisations to avoid institutionalism and open themselves up to change. Feedback should be shared with everybody. Just as the entire aviation industry learns from each aircraft’s black box after an incident, failure should become an opportunity to adapt and grow.

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About Niall

Niall was appointed Global Head of Corporate and Institutional Digital in July 2016. Previous to this role he was Head of Markets, EMEA from June 2014 till July 2016.  He joined HSBC as Global Head of Credit Trading in 2010 from Markit Group, a global financial information services company where he was Global Co-Head of Equities, Indices, Commodities, Risk Management and Economics since 2007.  Niall has extensive experience within the financial markets industry.  He worked at ABN AMRO for 7 years as Global Head of Traded Markets where he was responsible for the bank’s Trading, Sales, and Research businesses in Fixed Income, Equities and Foreign Exchange.  Niall previously worked at Merrill Lynch, SG Warburg and IBJ International.

Niall is part of the Frictionless finance panel discussion at 2:15 PM on Day 1

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About Laura

Laura believes that amazing things happen when you align different types of people to a common purpose. She wants to live in a world where people feel confident to be themselves, and is passionate about creating cultures and teams that enable that to happen.

With over 15 years’ experience in leadership and technology, Laura leads a large innovative team of product managers and engineers who are dedicated to building beautiful cloud accounting software used by over a million small businesses all over the world. 

When she’s not leading teams at Xero, you may find Laura speaking or volunteering at women in tech events, singing bad songs really loudly at karaoke, and navigating her way through motherhood with her two daughters.

Laura's keynote is at 9:30 AM on Day 2

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About Andrew & Pete

Andrew and Pete are the fun content marketing duo who help solopreneurs and small businesses to create insanely shareable content that builds brands people love, through their membership community - ATOMIC. They won the 'Digital and Social Media Company of the Year Award', and also 'Business Personality of the Year Award'. As international keynote speakers they have been featured on sites such as Social Media Examiner, Entrepreneur on Fire, Convince and Covert, Kim Garst and Huffington Post, and are authors of the hit book, 'The Hippo Campus'. You can find out more about them at: www.andrewandpete.com

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About David

Widely recognised as one of the most influential thought leaders in Fintech and Banking, David is CEO and co-Founder at 11:FS.
Prior to that, at Lloyds Banking Group and Aviva, David delivered large-scale digital transformations, then led Gartner's Global digital banking practice.
He also co-hosts Fintech Insider, #1 business podcast on iTunes, listened to in over 152 countries, and Insurtech Insider.

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About Caroline

Caroline Plumb is Founder and CEO of Fluidly, a venture-backed business using data and machine learning to deliver intelligent cashflow for SMEs.  Fluidly automates cashflow forecasting to help businesses better predict and protect their money, starting with helping businesses get paid faster with intelligent credit control.

She previously co-founded and led FreshMinds, an innovation consultancy, and FreshMinds Talent, a recruiting business. The businesses have won a number of Best Agency awards and been regularly listed in the Sunday Times' 100 Best Small Companies to Work For. 

Caroline is one of the Prime Minister's Business Ambassadors, representing the Professional Services sector. She has a First Class degree in Engineering, Economics and Management from Oxford University, is on the industrial advisory board of the Engineering

department and was awarded an OBE in the Queen’s 90th Birthday Honours List in 2016. She has three very noisy small children.

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About Damon

Damon charts the strategic, marketing and product priorities for Xero's accountants, bookkeepers and advisors. He is passionate about building a winning experience that delivers beautiful products and practice growth. Damon is an international fintech leader and has delivered cutting-edge digital marketing and payments technology solutions for over 15 years. He has held senior commercial, product and marketing roles at American Express and Visa Europe. Prior to Xero, he rose to Global Head of Product at FTSE100 global payments processor, Worldpay. Damon loves sports, new technologies, science and business growth. He is a native New Zealander and University of Otago alumnus, and now lives in Buckinghamshire, UK with his wife and two young daughters.

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About Alexis

Alexis founded Receipt Bank with Michael Wood in London 6 years ago. The company has grown to have offices in London, Sydney, Paris and Washington DC. Receipt Bank has become an essential partner for many thousands of bookkeepers and accountants worldwide seeking to improve their productivity, profitability and client experience.

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About Ashley

Ashley developed his accounting expertise in the construction industry. Then in 2012, he joined Xero in the Customer Experience team. Today, he combines his accounting and AAT lecturing experience within the Xero Education team – and delivers best-in-class educational content to a wide range of Xero customers. He has a passion for technology and loves helping users make the most of their Xero experience.

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About Vikki

Vikki helps create and deliver world-class educational content for Xero users across the UK and EMEA. She is a Chartered Certified Accountant and was previously the Managing Director for the Accounting and Law School at BPP Cambridge.

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About Shachar

Shachar is a serial entrepreneur, passionate about using technology to improve lives. He is Founder and CEO of Curve - one of the UK's highest profile fintech startups. 

Shachar founded Curve to give people a simpler, smarter way to manage their financial life. It allows people to spend from all their bank accounts and cards through one smart Curve card, connected to an even smarter app. Cardholders can see all their business and personal spend in one place, cut out bank fees on business trips, make their existing cards more secure, manage cashflow with 'financial time travel', and never worry about doing their expenses again.


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About Colin


Colin is currently the Head of Partnerships at iwoca, the award-winning alternative lender. He is responsible for growing iwoca's loan book through partnerships, and oversees collaborations with the likes of NatWest/RBS, Tide, Xero and Funding Options. He is also responsible for sales through commercial finance brokers and accountant referrals.
Prior to joining iwoca, Colin was the Commercial & Product Director, at Redbus Media Group, a specialist media owner, where he was responsible for partnerships with Tesco, Asda and Sainsbury's. Colin started his career as a strategy consultant at Accenture and has also worked in commercial roles at Littlewoods Gaming and betfair.


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About Stewart

Stewart Roberts is a senior finance professional with more than thirty years’ experience across global Financial/Technology business.

Currently at iZettle, one of the fastest growing companies in Europe, Stewart holds a dual role as Executive Vice President and also Executive Chairman of the iZettle Capital division of the business.

Joining iZettle at the start of 2012, Stewart has held prominent leadership positions to set-up the company’s UK operations, secure more than €160 million in funding and build iZettle’s global presence in 12 markets in Europe and Latin America. 

Prior to joining iZettle, Stewart worked as Global Director of Innovation at Barclaycard, after being Head of International at Worldpay/Royal Bank of Scotland. Before that he held a number of senior positions including CFO, COO, CCO, & MD roles within the payment services and the global ERP software industries.

Stewart lives in Surrey with his family and three dogs, but regularly works from the iZettle headquarters in Stockholm, Sweden.

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About Steven



Steven Lucas has been helping businesses craft exceptional client experiences for over 10 years. As Receipt Bank’s Customer Experience Manager Steven uses data to help accountants and bookkeepers grow their firms and delight their clients. From systems consulting, to cloud technology, Steven is committed to making technology create more human experiences.



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About Doug

Doug LaBahn is responsible for Xero’s global partner and product marketing programmes.  He has a PhD in marketing and is the author of Xero’s partner benchmarking series.  Doug has been leading innovation, product management, marketing and partner programmes at global software, best practices and information services companies for over 20 years.  At age 27, Doug received his PhD and became university professor.  He’s been discovering and sharing the most effective ways to grow advisory firms serving small businesses ever since.  

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About Ben

Ben joined Xero in 2014 to help drive the digitisation of accounting firms and their small business clients in Perth. Then in 2016, he moved to London to build platform partnerships that give users access to world-class connected apps with Xero. Outside of work, Ben loves to swim laps, binge-listen to SaaS and fintech podcasts, and sample the new food truck scene in London.

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About James

James leads Xero’s thriving app partner ecosystem. He’s the point person to onboard new partners, manage current partners and deliver quality integrations throughout. He’s passionate about all things API – and he taps into his technical background to help developers leverage the Xero API to solve small business problems through seamless software integrations.

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About Guy

Guy is passionate about seeing entrepreneurs and SMBs succeed. That’s why he joined Xero in 2015 to help champion a smarter way to do business. He currently leads product marketing within the Partner team – with a focus on building a thriving ecosystem around Xero HQ – and enables accounting and bookkeeping partners to do amazing work and rethink how they run their practices. Guy previously worked across a number of sectors, including telecommunications, fintech and non-profit. He even successfully started and sold his first company at 19. In his spare time, he is an avid cyclist and helps non-profits improve their governance.

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About Aaron

Aaron brought his project and operations management experience to Xero San Francisco in May 2017. As Product Manager for UK Payroll, he focuses on the UK pension and employee setup experiences. He also led Xero Payroll's global migration to AWS last year. Aaron has a real passion for improving the payroll experience for accountants, bookkeepers and small businesses. That’s why he’s always eager to get feedback and identify how Xero can solve critical payroll challenges.

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About Paul

Paul Bulpitt is CEO & co-founder of The Wow Company, a fast-growing national firm of accountants formed in 2004, exclusively serving entrepreneurial businesses. Driven by a focus on personal relationships and forward-looking processes, The Wow Company has earned numerous accolades at the Xero Awards, as well as the Practice Growth Award at the Practice Excellence awards, amongst others. The Wow Company was one of the first practices in the UK to join the Xero Partner Programme. 

Paul is a leading accounting industry thought leader, speaking at industry events globally. Since 2015, Paul has served as Xero's Head of Accounting in the UK, a position that champions the perspectives of both the practices and small businesses that use Xero.

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