Xero Assistance Programme
We’re currently running a pilot of our Xero Assistance Programme in New Zealand. The pilot programme provides access to free and confidential mental health support for 5,000 of our small business customers in New Zealand, their employees and their families.
Xero to provide crucial mental health support to Kiwi small businesses
For more information, email firstname.lastname@example.org
We recently opened a new community co-working space, Rewired, in Xero’s new Auckland office. This offers a reasonably priced shared workspace where new tech businesses and individuals can develop, collaborate and scale together.
Small Business Insights
We’re dedicated to improving the lives of small business owners everywhere. Xero Small Business Insights is a snapshot of the sector's health in each of our three biggest regions – Australia, New Zealand and the United Kingdom – updated regularly to provide a picture of business conditions. The metrics are based on aggregated, anonymised data drawn from hundreds of thousands of Xero subscribers. These inform government decision makers and we believe they will help bring about changes such as reducing the amount of time it takes big companies to pay small businesses.
Small Business Insights: Australia
Small Business Insights: United Kingdom
Small Business Insights: New Zealand
Protecting customer data
Xero is committed to the security of customer data. We protect customer data with multiple layers of security and extensive monitoring.
Xero complies with relevant industry standards. We are certified as compliant with ISO/IEC 27001: 2013 which is globally recognised as the premier information security management system (ISMS) standard. We also have available a Service Organization Control (SOC 2) report as a result of an independent auditor's examination into customer security controls.
Xero welcomed the implementation of GDPR in 2018 and has implemented a range of associated compliance measures. In addition, we’ve instituted two-step authentication (2SA) at login. Two-step authentication is encouraged but optional for Xero customers, except in Australia where it’s mandatory.
We provide timely advice to customers on security risks and provide information and education on how to reduce them. Moreover, our products include embedded security monitoring and audit tools that better enable small businesses to evaluate risks within their businesses. Our privacy notice outlines in plain English how personal data is used and protected by Xeo.
Xero provides a comprehensive series of guides with advice and information on running a successful business.
Small business guides
For accountants and bookkeepers
Xero publishes free guides, reports, books and playbooks which bring together a wealth of knowledge and ideas for running an accounting or bookkeeping business.
Accountant and bookkeeper guides, playbooks and reports
We are actively building out programmes that engage and contribute to thriving communities, such as our employee volunteering...
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We are always looking to deliver new initiatives, improving on our environmental and sustainability efforts, and developing a roadmap...
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Diversity and inclusion
Xero continues to strongly champion diversity and inclusion to cultivate an engaged global team, who also represent the diverse needs...
For Xero, building a fast-growing but sustainable business means taking responsibility for our social and environmental impact...