A customer-centric feedback process is the single best investment you can make in improving customer satisfaction. CustomerSure is the best way to run a customer-centric feedback process – making it easy to ask the right questions at the right time, and most importantly, follow up.
CustomerSure + Xero
Feedback requests are schedule in CustomerSure when you invoice your clients in Xero. Survey timing is one of the three most important things to get right in a feedback process, so we make it easy to prevent over-surveyeing, and put an appropriate delay between invoice and feedback check in place.
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