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Check for known delays by clicking on your region below.
If your bank isn’t listed, or you’re not sure if you have a Direct or Yodlee feed, see our support article for more information.

New Zealand  –  Australia  –  Asia  –   South Africa  –  United Kingdom  –
United States – Rest of World

Current disruptions (January 23rd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for New Zealand.

 

Recent disruptions (January 23rd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for Australia.

 

Current disruptions (January 23rd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


Recent disruptions:

CIMB (Direct Feed)
There was an issue with the direct feeds for CIMB statements dated 31 December 2020 and 8 January 2021. Statements dated 8 January 2021 have now imported, however any missing statements dated 31 December 2020 will need to be manually imported.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for MalaysiaHong Kong, and Singapore.

 


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for South Africa.

 

Current disruptions (January 22nd, 2021

AMEX (Open Banking)
We’ issue which is causing the AMEX bank feed to sometimes duplicate the import of transactions into Xero. Our technical team are working to resolve this issue.

Barclays/Barclaycard (Open Banking)
We are aware of an issue which is causing users to see an error message when trying to connect Barclays and Barclaycard accounts. Our technical team are working to resolve this issue.

Cater Allen (Open Banking)
We are aware of an issue which is causing users to see an error message when trying to connect Cater Allen accounts. Our technical team are working to resolve this issue.

Lloyds (Open Banking)
We are aware of an issue which is causing the Lloyds bank feed to sometimes duplicate the import of transactions into Xero. We’re working with Lloyds to resolve this issue.


Recent disruptions:

Danske (Open Banking)
We were aware of an issue affecting Danske customers where transactions aren’t importing through the feed. This has been resolved and transactions should now import.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United Kingdom.

 

Current disruptions (January 22nd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


Recent disruptions:

American Express Cards (Yodlee Feed)
 We were aware of an issue with American Express cards. Yodlee have now made changes to the feed and resolved this issue. Please try manually refreshing your feed once more.

 


Current disruptions (January 22nd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.