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Check for known delays by clicking on your region below.
If your bank isn’t listed, or you’re not sure if you have a Direct or Yodlee feed, see our support article for more information.

New Zealand  –  Australia  –  Asia  –   South Africa  –  United Kingdom  –
United States – Rest of World

Current disruptions (May 19th, 2019)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for New Zealand.

 

Current disruptions (May 19th, 2019)

Direct and Yodlee feeds for today appear to be imported and up to date.


Recent disruptions:

ANZ credit cards (Yodlee feed)
We recommend switching to the direct version of this feed by adding an account on your Xero dashboard and applying through ANZ Online Banking. Take a look at the support article here for more information on how to do this.

Suncorp Bank (Yodlee feed)
We recommend switching to the direct version of this feed. Take a look at the support article in Xero Central for information on how to do this.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for Australia.

 

Current disruptions (May 19th, 2019)

UOB (Direct feed)
We’re aware of an issue where UOB bank feeds stopped importing after 7 May 2019 for some customers. For these accounts, statements dated 13 May 2019 have imported however the bank feeds appear to have stopped again. Our product team are working with UOB urgently to identify the cause of these issues. We’ll let you know as soon as we have an update. Any missing statements will need to be manually imported. We apologise for any inconvenience this may cause.


Recent disruptions:

CIMB (Direct feed)
We’re aware the statement balances importing via the CIMB direct feed have the decimal point in the wrong place. This has been raised with our Product team who are working on a resolution. In the meantime, please compare the reconciled balance in Xero to your balance shown in online banking, or an actual statement. We apologise for any inconvenience this may cause.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for MalaysiaHong Kong, and Singapore.

 

Current disruptions (May 18th, 2019)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for South Africa.

 

Current disruptions (May 18th, 2019)

HSBC Business (UK) Credit Card (Yodlee feed)
We’re aware of an issue on the HSBC Business (UK) Credit Card feed. Yodlee are continuing to work on this as a priority, we’ll let you know as soon as we have an update. Apologies for any inconvenience.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United Kingdom.

 

Current disruptions (May 18th, 2019)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for the United States.

Current disruptions (May 18th, 2019)

CIBC (Canada) Bank and Credit Card (Yodlee feed)
We’re aware of an issue with the CIBC (Canada) Bank and Credit Card feed. Yodlee are working on this as a priority and we’ll let you know as soon as we have an update.