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Check for known delays by clicking on your region below.
If your bank isn’t listed, or you’re not sure if you have a Direct or Yodlee feed, see our support article for more information.

New Zealand  –  Australia  –  Asia  –   South Africa  –  United Kingdom  –
United States – Rest of World

Current disruptions (February 20th, 2020)

Direct and Yodlee feeds for today appear to be imported and up to date.


Recent disruptions:

Kiwibank (Direct Feed)
There was a delay with the direct feeds for Kiwibank this morning, however these have now imported.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for New Zealand.

 

Current disruptions (February 20th, 2020)

DDH Graham (Direct Feed)
We’re still waiting to receive the bank feed files for DDH Graham for some customers. We’re working with the bank to get these through to you.


Recent disruptions:

Commonwealth Bank CBA (Direct Feed)
There was a delay with the direct feeds for CBA this morning, however these have now imported.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for Australia.

 

Current disruptions (February 20th, 2020)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for MalaysiaHong Kong, and Singapore.

 


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for South Africa.

 

Current disruptions (February 19th, 2020)

Capital on Tap (UK) (Direct Feed)
We’re aware there was an issue with Capital on Tap feeds not importing for the period 6 February – 13 February 2020. Capital on Tap have identified the cause of the issue and resolved this. We can see that a successful refresh has occurred on your Capital on Tap account and appears to have brought through any missing statements from this period. We’d recommend double checking your account just to confirm. Any statements still missing will need to be manually imported. Apologies for any inconvenience caused.

The Co-operative Bank (Yodlee Feed)
Due to recent changes made within online banking Yodlee have had to implement a delay on this feed. As a result, you may notice that recent transactions in online banking haven’t imported yet however, these should come through within 3-5 business days.


Open Banking:

Transactional account connections are now available for the following banks, when connecting a new feed:

Allied Irish Bank (UK and Ireland)
Bank of Scotland
Barclays
Barclaycard
Capital One
Danske Bank
First Direct
Halifax
HSBC
Lloyds
Marks & Spencer
MBNA
Nationwide Building Society
Natwest
Royal Bank of Scotland
Santander
TSB Bank
Ulster Bank (UK)

Coverage may differ from bank to bank. We’ll do our best to keep you updated here.

For more information on Open Banking and how to connect, click here.

If you already have a feed connected for one of these banks, we’ll notify you on the Xero Dashboard over the coming weeks if and when you need to change to a new connection.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United Kingdom.

 

Current disruptions (February 19th, 2020)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for the United States.

Current disruptions (February 19th, 2020)

Direct and Yodlee feeds for today appear to be imported and up to date.


Open Banking:
Allied Irish Bank customers can now connect a new feed for account types the bank has made available via Open Banking.