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Check for known delays by clicking on your region below.
If your bank isn’t listed, or you’re not sure if you have a Direct or Yodlee feed, see our support article for more information.

New Zealand  –  Australia  –  Asia  –   South Africa  –  United Kingdom  –
United States  –  Canada  –  Rest of World

Current disruptions (June 30th, 2022)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for New Zealand.

Current disruptions (June 30th, 2022)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for Australia.

Current disruptions (June 30th, 2022)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for  MalaysiaHong Kong, and Singapore.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for South Africa.

Current disruptions (June 29th, 2022)

Yodlee feeds for today appear to be imported and up to date.


Natwest (Direct Feed)
There is currently a delay with the direct feeds for Natwest. We’re working to get these through as soon as possible.

Lloyds Bank (Open Banking)
We’re aware of an issue where some Lloyds customers are receiving a “Sorry we couldn’t set up sharing” error message when trying to set up their bank feeds. We have raised this with Lloyds who are investigating the issue.
In the interim, the bank have suggested you clear your cookies and cache and/or use a different web browser to try clear the error.

Lloyds Bank (Open Banking)
We’ve become aware of an issue affecting some users feeds importing duplicate transactions. Our Product Team are now investigating the issue. Please delete any duplicate transactions while we look into this.

Natwest and RBS (Open Banking)
We’ve been made aware of an issue where some Natwest and RBS feeds may not connect or renew and show an Error 53 message. Our Product Team are now looking into this.

Natwest and RBS (Open Banking)
We’ve been made aware of an issue where some Natwest and RBS feeds stop importing shortly after they have been renewed. This has now been passed to our Product Team to look into. For now please continue renewing your connection should this error occur.

TSB (Open Banking)
We’re aware of an issue where some TSB bank feeds repeatedly become disconnected in Xero. Our investigations determined that, despite the TSB bank feed being in service, there is a bug in TSB’s systems which is causing the bank connections to disconnect. We have raised the issue with TSB and recommend continuing to re-establish the bank feed connection by entering your online banking credentials until they are able to implement a fix. We apologize for the inconvenience.


Recent disruptions:

Barclays (UK) (Open Banking)
We’ve been made aware of an issue with connecting or renewing Barclay’s feeds. The error message ‘Something Went Wrong’ appears after redirecting to Xero from the bank. Our Product Team have now resolved the issue.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United Kingdom.

 

Current disruptions (June 29th, 2022)


Recent disruptions:

Feeds provided by Yodlee
We were aware of an issue affecting all Yodlee services. This has now been resolved and feeds should import as normal.

PNC Bank (Yodlee)
We were aware of an issue affecting the PNC Bank feed. This has now been resolved. Please try manually refreshing or re-connecting the feed.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United States.

Current disruptions (June 29th, 2022)


TD Bank Easy Web (Yodlee)
We’re aware of an issue affecting some TD Bank customers. Our bank feed development team at Yodlee are investigating this as a priority. As soon as they can provide us with more information, we’ll update here.

BMO – Online Banking (Yodlee)
We’re aware some Bank of Montreal (BMO) customers are unable to connect their bank feeds, and some that have a connected bank feed are unable to auto-import transactions. 

We have determined that despite the BMO bank feed working for some customers, there is an issue in how information is being transmitted between BMO and our bank feed service aggregation provider, Yodlee, which is currently being worked on.

In the meantime, we recommend: 

  • If you’re unable to auto-import transactions for your BMO account, you can manually import your transactions
  • Manually importing an .ofx file type which is available within BMO online banking

We apologise for the inconvenience and hope to have further updates on this issue soon.


Recent disruptions:

Feeds provided by Yodlee
We were aware of an issue affecting all Yodlee services. This has now been resolved and feeds should import as normal.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for Canada.

Current disruptions (June 29th, 2022)


Recent disruptions:

Feeds provided by Yodlee
We were aware of an issue affecting all Yodlee services. This has now been resolved and feeds should import as normal.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for Rest of World.