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Check for known delays by clicking on your region below.
If your bank isn’t listed, or you’re not sure if you have a Direct or Yodlee feed, see our support article for more information.

New Zealand  –  Australia  –  Asia  –   South Africa  –  United Kingdom  –
United States  –  Canada  –  Rest of World

Current disruptions (April 23rd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for New Zealand.

Current disruptions (April 23rd, 2021)

Unity Bank & Reliance Bank (Direct Feed)
We’re still waiting to receive the bank feed files for Unity Bank & Reliance Bank. We’re working with the bank to get these through to you.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for Australia.

 

Current disruptions (April 23rd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for MalaysiaHong Kong, and Singapore.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency of Direct bank feeds for South Africa.

 

Current disruptions (April 22nd, 2021)

The Co-Operative Bank (Direct Feed)
We’re still waiting to receive the bank feed files for The Co-Operative Bank statements dated the 12th of April 2021. We’re working with the bank to get these through to you.

American Express (Open Banking)
We’re aware of an issue with the American Express bank feed where transactions are importing duplicates. The bank are currently investigating the issue and changes will need to be made on their side to resolve the problem. They don’t currently have a time-scale on when this will be fixed but we’ll update this blog as soon as we know more.

Barclays Business (Open Banking)
We’re aware of an issue affecting some Barclays Business customers where clicking on Get Bank Feeds results in a ‘Something went wrong’ error. Our Product team are looking into this issue.

Danske Bank (Open Banking)
We’re aware of an issue with the Danske Bank feed connected but not importing. Our product team are now looking into this issue. In the meantime we’d recommend manually importing any missing transactions until we have an update.

HSBC Credit Cards (Open Banking)
We’re aware of an issue where some statement lines are not being imported by the feed. The bank are currently working on a resolution. In the meantime, any statement lines that are missed, will need to be manually imported.

Revolut (Direct Feed)
Revolut have let us know that there was an issue with the bank feed connection for some customers. To resolve the issue you’ll need to reset the feed by disconnecting and then reconnecting the feed within your Revolut online banking. If you’re unsure how to do this, please contact Revolut for further instructions.

Santander (Open Banking)
We’re aware of an issue affecting some Santander (UK) customers not being able to refresh or connect their bank feeds. The bank has let us know that the error on the feed is temporary and they’re investigating this further. In the meantime, we’d like you to keep trying periodically over the next few days as the error should clear after a few refreshes.


If you’re wondering how often and when your bank feeds should appear in your Xero, check out the target times & frequency for United Kingdom.

 

Current disruptions (April 22nd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


Recent disruptions:

PNC (Yodlee Feed)
Yodlee have made come changes to the feed and we’ve seen some success. Please try manually refreshing your feed today. If you have issues, please let us know.


Current disruptions (April 22nd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.


Current disruptions (April 22nd, 2021)

Direct and Yodlee feeds for today appear to be imported and up to date.