The easiest and most efficient way to contact us is by sending us an email - a Xero customer representative will be in touch as soon as possible before the end of the next working day.

Sales enquiries

Email: sales@xero.com
Phone: 0800 GET XERO (0800 438 9376)

Customer care enquiries

Customer care is primarily accessed from within the Xero application after you have successfully logged in. In rare times where you have issues before the login or sign-up process, you can contact customer care on the email below. Should you need general help on the Xero application, simply click the help link above to be directed to our help section.

Email: customer.care@xero.com

Media enquiries

Email: press@xero.com

Job enquiries

Email: careers@xero.com

Financial and operating performance enquiries

Email: investor@xero.com

Share registry enquiries

Shareholders with enquiries about transactions or changes of address should contact Xero's share registry Link Market Services Ltd.

Email: lmsenquiries@linkmarketservices.com
Phone: (09) 375 5998
Level 12, 120 Albert Street
PO Box 91976
Auckland, 1030
New Zealand

Headquarters

Wellington Headquarters

Level 1, Old Bank
98 Customhouse Quay
PO Box 24 537
Wellington
New Zealand

Auckland Headquarters

Level 1
20 Beaumont St
Auckland

Christchurch headquarters

Level 2, Te Waipounamu House
158 Hereford St
Christchurch