9:00 - 9:15 AM
Welcome: Day 2
9:15 - 10:00 AM
Any Ordinary Day
Speaker: Leigh Sales, Journalist & author
Blindsides, Resilience, and What Happens After the Worst Day of Your Life.
The day that turns a life upside down usually starts like any other, but what happens the day after? Dual Walkley Award-winner Leigh Sales investigates how ordinary people endure the unthinkable.
As a journalist, Leigh Sales often encounters people experiencing the worst moments of their lives in the full glare of the media. But one particular string of bad news stories – and a terrifying brush with her own mortality – sent her looking for answers about how vulnerable each of us is to a life-changing event. What are our chances of actually experiencing one? What do we fear most and why? And when the worst does happen, what comes next?
10:00 - 10:15 AM
Always moving forward
Speaker: Kevin Fitzgerald, Managing Director, Xero Asia
In today’s rapidly evolving world, it is critical that we are constantly growing and challenged as an individual and a professional by pushing personal boundaries and stepping out of our comfort zone. From carving out a global career to leveraging a digital network to connect and give back to the community, this session will shine light on the rise of Asia and along with it, the vast opportunities that the technology world has opened up and how it can revolutionize our lives.
10:15 - 10:30 AM
Customer. Centric. Approach.
Speaker: Rachael Powell, Chief Customer and People Officer, Xero
We believe a world class customer experience is delivered from the inside out so Xero supports and invests in people, technology and leading education programs to delight and deliver to our customers and partners. Rachael Powell, will discuss how Xero puts the customer experience at the heart of our business strategy and delivers this through a highly engaged and active employee community.
10:30 - 10:50 AM
How to transform your data to solve real world problems
Speaker: Ros Harvey, Founder and MD, The Yield
Founder and self-professed techno-optimist Ros Harvey states a clear case for establishing data markets as a way to return power to the producer in the emerging AI economy. With data fast becoming a regularly mined resource, Ros believes in sharing the upside of combining our data, to provide real-world solutions to real-world problems. Her agtech business, The Yield, uses AI to crunch the data from corporate customers. Using artificial intelligence, The Yield predicts microclimate growing conditions to dates of harvest for crops at their date of planting. This knowledge can create step change when rolled out across an industry, dramatically reducing food waste as well as minimizing the overuse of water and pesticides. Good for us, and good for the planet. In a time when good news is scarce, Ros’ pragmatic approach is a breath of fresh air.
10:50 - 11:35 AM
Demystifying your practice growth strategy
Speakers: Rob Goodwin, Commercial Director, Xero
Sue Pak, NZ Head of Accounting, Xero
Developing a watertight strategy is the first step in the ongoing process of growing and developing your firm, but it does not be a complex or cumbersome project. In this session, we'll walk through the fundamentals of business strategy as implemented by Xero – and share inspiring stories and case studies of businesses who are successfully differentiating and growing in competitive markets. This is a hands-on workshop with practical tools you can immediately apply to your business.
Driving a learning culture in your practice
Speakers: Bee Hepburn, Head of Education and Content, Xero
How does a learning culture give you a competitive advantage? Join us for an in-depth panel discussion on how a culture of learning and growth helps you to grow – and keep – the best people in your business. And find out how a good learning culture helps set your business up for success.
Partnerships and the digital business - how accountants and bookkeepers can help small business
Speaker: Nate Smith, Vice President, Head of Global Small Business Product, Visa
Running a business is built upon forming many partnerships to form a community and there is no better evidence of this than the Xero ecosystem that brings together many services, solutions, software and applications. In this session learn about the importance of ensuring that your clients select the best partner to help optimize cash flow; how to guide them through the digitization of their business; and the importance of establishing the right partnerships to control their employees expenses.
Embracing the app ecosystem: Unlocking profit and boosting your business
Speaker: Patrick Frigo, Practice App Specializt, Xero
Looking to deepen your client services and support, but unsure how to monetise? In this session, we’ll explore how the app ecosystem can help you boost profit and efficiency for your clients and your practice. We'll walk through how to get started, highlight inspiring examples from those who’ve done it, and clarify pricing strategies that unlock exciting new revenue opportunities.
Wellness in practice panel: The actions you can take away
Speakers: Craig Hudson, Managing Director New Zealand and Pacific Islands, Xero
The findings are unanimous: long-term performance and productivity are driven by a culture of wellbeing. In this session, we'll demonstrate how focusing on your employees' wellbeing can deliver increased productivity, engagement and loyalty – not to mention healthier, happier staff.
Maximize Xero to work the way you want with Projects
Speakers: Amanda Newton, AU Head of Community, Xero
Melanie Morris, NZ Head of Bookkeeping, Xero
Whether your business sits in the sweet spot of compliance only, or simple or complex advisory; bookkeepers and sole practitioners can hone in on elements of the Xero platform to maximize efficiency and bring their service to life. In this session, we’ll show you how to use Xero Projects and the range of automated and integrated tools within the Xero platform to run your business, your way.
Where's the line? Helping small businesses access capital
Speakers: Mark Peard, Strategic Partnerships Manager, Xero
Keddie Waller, Manager, Public Practice, CPA
When small businesses have easier access to capital and financial services, they can thrive. Join us in hearing from an industry expert on the regulations that govern financial advice and learn where you can play safely at different levels of accreditation for small businesses.
1:15 PM - 2:30 PM
This year, we’re excited to announce that a diverse group of partners from Australia, New Zealand and Asia will be taking to the mini stages in the Expo Hall to share their expert insights on a broad variety of industry topics with their Xero community.
Big Journey to a Small Compliance Advisory Firm
Speaker: Paul Meissner, Founder & Director, 5Ways Group
Mini Stage One
Skill sets and staff for a modern accounting practice
Speaker: Felicity Hill, Director, Greenlion
Mini Stage Two
Starting with a Big Bang
Speaker: Aly Garrett, Founder, All in Advisory
Mini Stage One
Winning with Millenials
Speaker: Zac Hayes, Founder & Director, HA Consulting
Mini Stage Two
Learn more about our Xero Partner Platform speakers here
2:30 PM - 3:15 PM
Speaker: Jaya Baloo, Chief Information Security Officer, KPN Telecom
Hear Jaya Baloo’s thoughts on the future of privacy, cyber-security and the impact of quantum computing on both. What motivates hackers and how can we use this to strengthen innovation? Jaya will also explore the future of hyper-connectivity of all of the things which will bring greater capabilities but also further dependencies. Finally she will address what we must do as individuals, employees, and as citizens.Jaya Baloo has been working internationally in Information Security for nearly 20 years. In the last few years, she has been named CISO of the year, top 100 CISOs globally, and top 100 Global Security Influencers. Her focus has been on secure network architecture where her work has ranged in areas from Lawful Interception, VoIP & Mobile Security, to designing national MPLS infrastructures, ISP architecture, as well as Quantum Communications networks. She has worked for numerous telecom providers, Verizon and France Telecom among others, and currently works for KPN Telecom in the Netherlands where she is the Chief Information Security Officer (CISO). A faculty member of Singularity university and a member of various infosec boards, she is always inspired about how much more there is to learn.
3:15 PM - 3:45 PM
Speaker: Peter Baines OAM, Company Director of Peter Baines Consulting
In times of crisis and disaster true leaders are identified by their actions and reactions not the positions they hold, it really is about leadership without authority.
We don't need to be in times of crisis to apply the lessons of leadership to come from the fields of crisis and during the keynote session Baines will share what he has learnt working in Bali after the Bombings, Thailand after the South East Asian tsunami and Saudi Arabia and Japan following disasters to hit those countries. He will discuss the importance of 'presence' of leaders and why too many leaders underestimate the significance of their presence with teams they are leading or clients they support. He will also focus on building engagement through shared experiences and how outcomes are achieved by focusing on the results not the excuses.
3:50 - 4:10 PM
Speakers: Steve Vamos, Chief Executive Officer, Xero
Rod Drury, Xero founder, Non-Executive Director
Conference End and Expo closes
6:30 PM - 12:00 AM
Xerocon Wrap Party
*Schedule is subject to change