FAQ

Getting there

How can I get to the Brisbane Convention and Exhibition Center (BCEC)?

There are a number of easy way to get to the BCEC including bus, train and car. Visit http://www.bcec.com.au/visit/ for all the details.

Is there parking at the Brisbane Convention and Exhibition Center?

The center provides undercover parking for 1500 vehicles, with direct lift access to the convention and exhibition facilities. Visit http://www.bcec.com.au/visit/car-parking/ for more details.

Xerocon crowd

Events and tickets

What’s included in the Xerocon ticket price?

A Xerocon ticket includes the two-day conference on 4 - 5 September and the networking event on the evening of Wednesday 4 September.

Can I split my Xerocon ticket with multiple people over the two days?

Unfortunately we do not offer split tickets as with the nature of the event, it's designed as a two day experience. 

What are the terms & conditions?

Terms and conditions can be seen here

What social functions are there?

There’s a networking reception on Wednesday 4 September and the Xerocon Wrap Party on Thursday 5 September. A ticket to the Xerocon Wrap Party can be added at the time of registration for an additional cost.

What should I wear to Xerocon?

The conference is smart casual. There’s quite a bit of space to cover so we recommend comfy shoes.

Xerocon Wrap Party

Xerocon Wrap Party

Where is the party?

Venue: Howard Smith Wharves
Address: Boundary Street, Brisbane, Queensland 4000
Time: 6:30pm

What is the dress code for the Wrap Party?

The dress code for the dinner is smart casual.

Can I bring someone to the Wrap Party?

Yes, you can add an additional ticket in the booking process for $100 (including GST).

Earning points and credits

Can I claim any CPD hours if I attend Xerocon?

Yes, attendance at Xerocon can earn you credit for up to 10 CPD hours. We are happy to provide a certificate of attendance on request. An additional 5 CPD hours are available if you attend Day Xero.

What about partner points?

No, with the changes to the partner program in November 2016, partner points are no longer awarded for attending events.

Facilities available

Xerocon crowd

What do I need to bring to the conference?

Just yourself! You’re welcome to bring your devices (and chargers). We’ll have power points spotted around the venue so you can charge them.
If you are joining us for Day Xero, please ensure you do bring a laptop and charger.

Will there be free Wi-Fi?

Yes, free Wi-Fi will be available at the event.

Will there be somewhere to store my luggage at Xerocon?

Yes, we’ll direct you to the luggage storeroom on arrival.

Can I bring my child along with me?

For the optimum delegate experience, all those attending are required to be a registered Xerocon conference delegate over 18 years old. Children under the age of 18 years are not permitted entry to all Xerocon rooms and venues for the duration of the event, including the Wrap Party venue.
Babies under 6 months are permitted at Xerocon however due to safety reasons, are not permitted at the Wrap Party venue.

Cancellations

What is the cancellation and refund policy?

Please email xerocon.brisbane@xero.com if you’re unable to attend. We’ll make a full refund (less AU$50 administration fee) to the original payment source if you notify xerocon.brisbane@xero.com at least 15 working days prior to the event. Cancellations from 15 August 2019 onwards, will not receive a refund. 

Who to contact

I have a question about Xerocon – who can I contact?

Please email xerocon.brisbane@xero.com and we’ll respond to your query.

I’m having trouble registering – how can I get help?

Please email xerocon.brisbane@xero.com for help.

How can I become an exhibitor?

Please email xerocon.brisbane@xero.com

*All prices quoted are in AUD.

Thanks to our Xerocon Brisbane 2019 gold sponsors

XEROCON 2018 XEROCON 2019 LOCATIONS

SAN DIEGO BRISBANE LONDON