Careers at Xero > Account Manager - Workflow Max

Account Manager - Workflow Max

Sales | Sydney, AUS

What is WorkflowMax?

WorkflowMax (WFM) is a specialist job management software for professional and creative services firms owned by Xero. We aim to help professional and creative firms minimise administrative management tasks and manage their workflows more efficiently in a modern cloud environment so they can get back to doing what they do best faster. We have over 8,000 paying customers globally and strong growth markets in Australia and the UK.

The Opportunity:

Creating and implementing game-changing ideas is what drives and inspires us in the WorkflowMax team. An opportunity exists in our team to help grow the customer subscription base. This includes both direct sales and channel sales via accounting firms, bookkeepers and IT consultant businesses. This role is responsible for recruiting, educating and growing our channel to convert their clients where possible to use WorkflowMax

In this role you will also:

  • Monitor all existing Partners progress through the sales cycle
  • Relationship management of existing and new WorkflowMax partners
  • Assist trialists move to paying customers of WorkflowMax, as well as answering direct sales tickets
  • Driving online strategy and customer growth with our channel partners
  • Deliver WorkflowMax introductory events and webinars to direct trialists and to prospective or new partners
  • Account management of WorkflowMax partners in Asia
  • Identify marketing activities to drive pipeline and conversions

What we’re looking for:
  • Direct sales experience. Experience in inbound phone, email and chat sales
  • Strong communication skills and an enthusiasm for building strong relationships
  • CRM database skills required
  • Saas experience is a bonus

Why join WFM @ Xero?

We’re a driven, innovative #human company looking to make a positive impact on the world we live in. We offer a fantastic work environment where you will be empowered to fulfill your potential. At Xero we are passionate about making a difference through technology and being a workplace that our people feel is fun, challenging and where their contribution matters.
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Got a few questions before you apply? Contact us.