Sustainability at Xero

We aim to deliver on our commitment to act with integrity and authenticity wherever we operate and to be transparent about what we do and how we do it.

Xero values

The Xero way

Fundamental to our culture is that our people believe in our purpose which is to make life better for small businesses, their advisors and communities around the world.

The power of this purpose cannot be overstated. It provides a unifying energy that brings our people, our partners and our customers together to do their best work, and collectively we achieve great things.

We want our people to thrive and do the best work of their lives. If we can help small businesses be more successful, more jobs are created, economies strengthen, and communities flourish. 

Our Xero values underpin the way we work and interact with each other and the world.

Find out more about our Xero values here.

Material matters

Our material matters

In 2022 we conducted our first third-party stakeholder engagement and materiality assessment. This was to ensure we are identifying and responding to the sustainability issues, risks and opportunities that are most material to our stakeholders.

Our assessment was completed in accordance with materiality guidelines of the Integrated Reporting <IR> Framework. 

We considered a range of inputs including: 

  • what others in our industry do 

  • global trends

  • employee surveys

  • customer surveys

  • interviews with additional key stakeholders including senior Xero executives, directors, customers, and investors.  

If you’d like to be part of our future materiality assessments, please email us.

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5 recognition logos


Global investor rating agencies and sustainability rankings have recognised Xero's efforts to positively contribute to environmental sustainability and commitment to ethical operations. In 2021, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. In 2020 and 2021, Xero received an MSCI ESG Rating of AA. Xero was included in the 2020, 2021 and 2022 Bloomberg Gender-Equality Indexes.

Our environment

We are constantly working to improve on our established environmental and sustainability efforts. This includes executing our sustainability roadmap aligned with the Task Force on Climate-Related Financial Disclosure. 

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Our people

Xero continues to strongly champion diversity, inclusion, and belonging to support a global team, ensuring an inclusive approach for delivering on the needs of our customers and the communities we are a part of.

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Our customers, partners and communities

We give back to small businesses and their communities in the places we operate. We’re committed to supporting small business wellbeing, advocating for small business needs with policymakers, and enabling sustainable business.

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Need more information?

Xero's Annual Report 2022 outlines our performance for the year to 31 March 2022 and also includes details of our work in the area of social and environmental impact, and our latest gender diversity figures.

If you need more information, please email