Next generation banking with ASB
By partnering with banks, Xero accounting software offers direct feeds for internet banking. At Xerocon, ASB's Steve Jourkovich spoke to us about how Xero and ASB's strategic partnership gives small businesses a real-time, fast connection to their accounts.
"We really need to challenge the way we think about things. We spend a lot of time trying to protect things, trying to build walls around supporting the customer... but actually, the customer's needs really change. They want processes to be much easier, they want it to be real-time, they want it to be fast," Steve says.
The things customers really care about, he explains, are being connected to their finances, staying connected, knowing if they have they been paid, monitoring when they need to pay someone and their financial position.
"In the last couple of years, we've learned a hell of a lot. We just want to push faster and be the easiest to deal with. We think that's a great proposition for Xero, for application providers and for us as a bank."