FAQ

Getting there

How do I get to the San Diego Convention Center (SDCC)?

The SDCC is located at 111 W. Harbor Drive, San Diego, CA 92101.

If you are arriving by plane or train the SDCC is conveniently located 3 miles from San Diego International Airport and less than one mile from the Amtrak Station. The San Diego Trolley has two stops directly in front of the convention center at Harbor Drive/First Avenue and Harbor Drive/Fifth Avenue.

Please visit the San Diego Convention Center website for more details.

Is there parking at the San Diego Convention Center?

On-site parking is available in the underground garage located below the San Diego Convention Center. Rates may range from $15 to $35 on days when there is special event activity at Petco Park or other downtown events. The lot is owned by the Port of San Diego and managed by Ace Parking.

If you have any questions, please call Ace Parking at 619-237-0399.

Xerocon crowd

Events and tickets

What’s included in the ticket price?

A Xerocon ticket includes the two-day conference, the networking “Appy” Hour event on Tuesday, June 18 and the Xerocon Wrap Party on Wednesday, June 19.

*Entry to Day Xero is not included and can be purchased separately for $125.

Are there any discounted hotels I can stay at?

Absolutely - we’ve negotiated a great deal at the Hard Rock Hotel (directly opposite the Convention Center).  You can find the link here.

Is there a group discount for tickets?

Yes, a discounted early bird rate is available for companies looking to bring 10 or more attendees. Please contact xerocon.americas@xero.com or your account manager to purchase. Please note all attendees must be from the same company.

What social functions are included?

On Tuesday, June 18, is a networking “Appy” Hour reception and on Wednesday, June 19, is the Xerocon Wrap Party off-site.

What should I wear to Xerocon?

The conference is smart casual. There’s quite a bit of space to cover so we recommend comfy shoes.

Where is Day Xero?

The majority of Day Xero events will be held at the San Diego Convention Center.

Where can I find the agenda and speaker line-up for Xerocon?

The agenda and speaker line-up can be found here. We’ll be announcing external keynotes closer to the date.

Where can I find a list of the Xerocon exhibitors and sponsors?

We have a huge line-up of exhibitors and sponsors this year! You can find the list here.

I have a dietary requirement - can you cater for this?

Yes, we accommodate for most dietary restrictions. Please note your requirements in the registration process or email us at xerocon.americas@xero.com

Xerocon Wrap Party

Wrap party

Where is the party?

The Xerocon Wrap Party will be held at the Hard Rock San Diego on the pool deck.

What is the dress code for the Wrap Party?

The dress code for the party is smart casual.

Can I bring a guest to the Wrap Party?

Yes, you can add an additional ticket when you purchase your Xerocon ticket for an additional $120 per Wrap Party ticket. If you decide to add another ticket later, you can log in and modify your booking.

Earning points and credits

Can I claim any CPE/CPD hours if I attend Xerocon?

Yes, attendance at Xerocon can earn you credit for up to 10 CPE/CPD hours. Additional CPE/CPD hours can be earned by attending Day Xero. Stay tuned for more info.

Facilities available

Facilities

What should I bring to the conference?

Just yourself! You’re welcome to bring your devices (and chargers). We’ll have power points spotted around the venue so you can charge them.

Will there be free WiFi?

Yes, free WiFi will be available at the event.

Will there be somewhere to store my luggage at Xerocon?

Yes, we’ll direct you to the luggage storeroom if you need to store luggage.

Is there a mother’s room?

Yes, there’s a mother’s room onsite at the Convention Center.

Cancellations

What is the cancellation and refund policy?

Please email xerocon.americas@xero.com if you’re unable to attend. We’ll make a full refund (less $50 administration fee) to the original payment source if you notify xerocon.americas@xero.com at least 21 business days prior to the event.

Who to contact

I have a question about Xerocon – who can I contact?

Please email xerocon.americas@xero.com

I’m having trouble registering – how can I get help?

Please email xerocon.americas@xero.com for help.

How can I become an exhibitor?

Please email xerocon.americas@xero.com

XEROCON 2019 XEROCON 2019

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