FAQ

Getting there

How can I get to the Melbourne Convention and Exhibition Centre (MCEC)?

There are a number of easy way to get to the MCEC including bus, train and car. Visit http://mcec.com.au/your-visit/getting-there/ for all the details.

Is there parking at the Melbourne Convention and Exhibition Centre?

Visit http://mcec.com.au/your-visit/getting-there/ for more details.

Xerocon crowd

Events and tickets

Are there still tickets available?

There are no more tickets available as we are at capacity.

What are the terms and conditions?

Terms and conditions can be seen here

What’s included in the ticket price?

A Xerocon ticket includes the two-day conference, the networking event on Wednesday 13 September and the Xerocon Block Party on Thursday 14 September.

*Xero Uni Day is not included and should be purchased separately.

Is there a group discount for tickets?

Yes. A discounted early bird rate is available for companies looking to bring 10 or more attendees. Please contact xerocon.melbourne@xero.com to purchase. Please note all attendees must be from the same company.

What social functions are there?

There’s a networking reception on Wednesday 13 September and the Xerocon Block Party on Thursday 14 September.

What should I wear to Xerocon?

The conference is smart casual. There’s quite a bit of space to cover so we recommend comfy shoes.

Where is Xero Uni Day?

Xero Uni Day will also be held at the Melbourne Convention and Exhibition Centre.

Xerocon Block Party

Where and when is the Block Party?

The Xerocon Block Party will be held on Thursday 14 September at the Showtime event centre on South Wharf. The Party will kick off at 6.30pm and wrap up at midnight.

What is the dress code for the Block Party?

The dress code for the dinner is smart casual.

Can I bring someone to the Block Party?

Yes, you can add an additional ticket in the booking process for $120 (including GST). If you decide to add another ticket later, you can log in and modify your booking.

Earning points and credits

Can I claim any CPD hours if I attend Xerocon?

Yes, attendance at Xerocon can earn you credit for up to ten CPD hours. We are happy to provide a certificate of attendance on request. An additional five CPD hours are available if you attend Xero Uni Day.

What about partner points?

No, with the change to Partner Program in November 2016, partner points will no longer be awarded for attending events.

What about Xero U Credits?

Yes, you’ll earn ten XU Credits for attending the two-day Xerocon event. An additional five XU Credits is available if you attend Xero Uni Day as well.

Facilities available

Xerocon crowd

What do I need to bring to the conference?

Just yourself! You’re welcome to bring your devices (and chargers). We’ll have power points spotted around the venue so you can charge them.

Will there be free WiFi?

Yes, free WiFi will be available at the event.

Will there be somewhere to store my luggage at Xerocon?

Yes, we’ll direct you to the luggage storeroom on arrival.

Cancellations

What is the cancellation and refund policy?

Please email xerocon.melbourne@xero.com if you’re unable to attend.

We’ll provide a full refund (less AU$50 administration fee) to the original payment source if you notify xerocon.melbourne@xero.com at least 15 working days prior to the event.

Who to contact

I have a question about Xerocon – who can I contact?

Please email xerocon.melbourne@xero.com and we’ll respond to your query.

I’m having trouble registering – how can I get help?

Please email xerocon.melbourne@xero.com for help.

How can I become an exhibitor?

Please email xerocon.melbourne@xero.com

*All prices quoted are in AUD.

XEROCON 2017 XEROCON 2017 LOCATIONS

MELBOURNE LONDON AUSTIN