Who will answer my question?

Support is provided by trained Xero staff situated in our offices around the world, many of whom have studied accounting or business studies during their tertiary education. If the question requires specialist knowledge, for example about payroll, we direct it to an expert in that area.

Xero customer and phone support FAQs

Find out why Xero doesn’t have a customer support phone number or telephone helpline you can call, how Xero online support works, and how you can contact us.

Who will answer my question?

Support is provided by trained Xero staff situated in our offices around the world, many of whom have studied accounting or business studies during their tertiary education. If the question requires specialist knowledge, for example about payroll, we direct it to an expert in that area.

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