How can I contact Xero for support?

If you can’t find the answer to your question in one of our support articles on Xero Central, you can get in touch online for free – there’s a Get in touch button at the bottom of each support article – and we’ll get back to you as soon as we can by email. You can provide your phone number, or we’ll ask for it if talking to you direct will help. We do call customers when it helps, but we first make sure that the right person is dealing with your question, and they have all the necessary information. Learn more about Xero support here.

Xero customer and phone support FAQs

Find out why Xero doesn’t have a customer support phone number or telephone helpline you can call, how Xero online support works, and how you can contact us.

How can I contact Xero for support?

If you can’t find the answer to your question in one of our support articles on Xero Central, you can get in touch online for free – there’s a Get in touch button at the bottom of each support article – and we’ll get back to you as soon as we can by email. You can provide your phone number, or we’ll ask for it if talking to you direct will help. We do call customers when it helps, but we first make sure that the right person is dealing with your question, and they have all the necessary information. Learn more about Xero support here.

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