Ask questions and get fast answers whenever you need help

Xero provides free online support at Xero Central, backed by help from our award-winning support team.

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One place for answers when you need them

Xero Central is the place to go when you're looking for help or support. You'll find how-to steps, trouble-shooting articles, explanations of Xero features and practical tips, as well as discussions and advice shared by other users. 

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Support that's always there for you

Our support team is available 24/7. Whatever timezone you happen to be working in, there's always someone to help you with a prompt response to your query. 

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Real support from real people

We don't outsource. Our support team members are highly trained and experienced Xero employees, many with accounting qualifications at degree level or above.

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Recent awards success for the customer support team

Winner of the 2017 CanStar Blue Award for the small business software with the most satisfied customers.

Finalist in the UK Customer Experience Awards in multiple categories for two years in a row.

Bronze award at the Stevies International Business Awards for customer service team of the year.

And that's not all. Read more.

Have an expert at your side

Check out Xero’s advisor directory to find a local accountant or bookkeeper who understands your industry, your business, and your goals. Share your Xero account with them to collaborate on your numbers in real time and get instant advice.

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