Exhibition hall opens
Ease into the day with pastries and barista coffee
9:00 - 9:30 AM
Want more success? Make better decisions.
Speaker: Brad Burton, Founder of 4Networking
Do you want to be a happier more successful version of yourself? Brad Burton, Founder of 4Networking – the largest joined up business network in the UK – is the master of teaching people how they can not only make better decisions... but a whole lot faster. Kick start your day by listening to this high energy motivational speaker.
9:30 - 10:20 AM
The platform that powers small business
Speakers: Nick Houldsworth, Executive General Manager – Ecosystem at Xero, Edward Berks, Director of Platform Business at Xero and Imran Gulamhuseinwala, Head Trustee for Open Banking.
What binds our community is the platform from which we all operate. This platform holds the key to how advisors can help business owners expand and differentiate to be more successful. Nick will discuss why the Xero platform is unique and how we’re expanding our community with financial institutions and ecosystem partners to create deeper, data-rich connections that deliver breakthrough solutions for businesses and their advisors. He will then be joined by Edward and Imran who will share what’s happening in the world of bank feeds and why Open Banking is important to the UK and where it goes next.
Small business is a team sport
Speakers: Mark Thompson, Head of Growth and Strategic Partnerships and Jordan Sanderson, Product Innovation at MarketInvoice
We know that building an idea, a product, a team, a business – the world – isn’t easy. But running a business on your own terms doesn’t mean having to go it alone. In this session we’ll share insights into the role of financial partners in small business success. Whether success for your clients means disrupting an industry, or simply paying salaries on time. Join us for a look at how, together, we can help your clients get to where they want to go – wherever that is, however they choose to get there.
Maximising client experience & practice efficiency for your clients who employ
Speaker: Dhan Mannakkara, Product Marketing Manager at Xero
Learn top tips on improving your client experience, as well as your own practice efficiency, when using Xero Payroll and Expenses for clients employing staff.
How to streamline client onboarding to improve cash flow and eliminate debt
Speaker: Guy Pearson, Founder and CEO of Practice Ignition
Hear Guy's journey of growing a £2m+ Xero firm in under four years. This session will give you insight into starting your firm, growing your fees to over £1m, scaling your practice and teams to new heights and the mistakes you should avoid along the way.
Getting time back: Automating manual processes
Speaker: Alistair McCormack, Product Manager at Xero
Learn about how automating manual tasks can really drive increased efficiency at your practice.
11:05 - 11:40 AM
Morning tea, networking, exhibition and product demos
Demo: Payroll & Expenses
Speakers: Jane Mitchell, Education specialist (Payroll) at Xero, Shay McCusker, Payroll compliance researcher at Xero
Understand the full power of Xero’s Payroll and Expenses solutions, together with learning about our new features
Demo: HQ VAT
Speakers: Perry Gemmell, Education specialst - technical lead at Xero, Becca Smith, Education specialist at Xero
Legislation is always evolving to keep up with the pace of today's technology. See how HQ VAT completely transforms the way you process VAT, centralising MTD returns, providing timely notifications and highlighting not only connection status with HMRC but previously filed returns too.
Moving clients to Xero: What to do, when to do it and how Xero can help
Speaker: Matt Willis, Partner Consultant at Xero
There are many questions and challenges that arise when moving clients to Xero. In this session, we’ll reveal the tips and tricks to help ease the process. You’ll also learn about the support and resources at your disposal, so you can move clients to Xero with minimal fuss.
Panel: Help businesses thrive with cash flow apps and best practices
Speaker: Ben Johnson, Partnerships Manager at Xero, Jonathan Bareham from Raedan, Lauren Harvey from Full Stop Accounts and Katherine O’Carroll from BDO
The biggest problem facing UK businesses is cash flow. In fact, on any given month only half of all businesses are cash flow positive. In this session, we’ll introduce how Xero's pace setting accounting partners are following a proven process using integrated apps to help their clients not only survive, but thrive with their cash flow.
Panel: Make compliance your most profitable service
Speakers: Will Farnell from Farnell Clarke, Darren Upson, VP Small Business Europe at Soldo, Matthew Gambold from Chaddesley Sanford, Jeri Williams from Smooth Accounting, Caroline Harridence from Counting Clouds Cambridgeshire.
Contrary to popular opinion, compliance isn’t dead. The shift to advisory is happening for many practices, but compliance is still key to a successful practice. So how can you continue to deliver the compliance services your clients need, and also extend your services to deliver the advice your clients crave? In this panel we’ll explore how modern practices are striking the right balance between compliance and advisory by embracing the right app stack to streamline their workflows and offer the services their clients need.
12:20 - 12:50 PM
Customer. Centric. Approach.
Speaker: Rachael Powell, Chief Customer Officer
We believe a world class customer experience is delivered from the inside out. That’s why Xero supports and invests in people, technology and leading education programmes. Rachael will discuss how Xero puts the customer experience at the heart of our business strategy and delivers this through a highly engaged and active employee community.
12:50 - 1:20 PM
Craig Hudson: Being brave when it counts
Speaker: Craig Hudson, Xero Managing Director for New Zealand and the Pacific Islands
A former professional New Zealand rugby player, Craig joined Xero as Territory Account Manager EMEA in the UK and is now Managing Director for New Zealand and the Pacific Islands. But getting there didn’t come without its challenges. Craig will share his powerful and emotive mental health journey and the lessons he’s learned along the way.
1:25 - 2:40 PM
Lunch, exhibition, demos and reflection
2:05 - 2:35 PM
Speakers: Jen Surtees, People Experience Director (EMEA) at Xero, and guests
Following on from Craig Hudson’s talk Being brave when it counts, Xero’s UK Director of People Experience Jen Surtees will host our wellbeing panel to discuss things we can all do to care for our wellbeing, while also supporting those around us. Jen will be joined by Bron Hudson, wellbeing strategist and wife of Craig Hudson.
2:40 – 3:20 PM
Get your act together: Tips on how to make the most of Xerocon
Speakers: Damon Anderson, Director of Operations and Ash Gibson, Partner Marketing Manager at Xero
With so much to see and learn at Xerocon, Damon and Ash will highlight the key takeaways to help you and your team make a plan for what’s next. From product announcements and the latest industry trends to some of the unexpected moments, don’t miss out on this lively recap.
3:20 - 4.00 PM
The astronaut capturing the imagination of the nation
Speaker: Major Tim Peake CMG, European Space Agency astronaut
Renowned astronaut Major Tim Peake CMG became the first British ESA astronaut to go to the International Space Station. Orbiting 400km away, Tim used technology to stay connected with Earth – tweeting the Queen from space and even reading bedtime stories that were broadcast to over two million children. Tim’s journey captured the imagination of the nation, and crucially, the next generation. In this talk, Tim will discuss the importance of inspiring greater interest and understanding of science, technology, engineering and mathematics (STEM) as well as space.
Thank you and goodbye
Speaker: MC Nigel Mead and Gary Turner, Managing Director and Co-Founder of Xero UK & EMEA.
Please note: the Xerocon London 2019 schedule is subject to change.