Covid-19 updates

Building ongoing resilience

Keeping businesses going is tougher than ever and we’re here to help you. Check out these business continuity planning, support and other resources for accounting and bookkeeping practices and their small business clients. 

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News and updates

New mandatory COVID Tracing requirements

All businesses and services under Alert Levels 2 and 3 must display the official government QR code for the NZ COVID Tracer App. The order also includes a requirement to have systems and processes in place to otherwise support contact tracing for people who do not scan in with the NZ COVID Tracer app (such as a pen-and-paper register or a digital sign-in system).

This came into force on Wednesday 19 August, 2020.

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COVID-19 Resurgence Wage Subsidy

The government has announced a 2-week COVID-19 Resurgence Wage Subsidy payment. This will be made available for employers, including those self-employed, who are financially impacted by COVID-19 and alert level changes.

If you have already been affected or can forecast a revenue drop of at least 40% for any 14 day period between Wednesday 12 August to Thursday 10 September, in comparison to a similar period in the previous year, you can apply for this. 

Applications are open from Friday 21 August 2020 to Thursday 3 September 2020.

Find out more
Business Snapshot

Get a business snapshot

Business snapshot is a visual dashboard of key financial metrics over time. A pilot release is being rolled out for clients on starter, standard and premium plans.

Learn more

Short-term cash flow

See short-term cash flow

Understand your client’s cash flow using this interactive tool. This pilot is available for clients on a starter, standard or premium plan until 31 August 2020.

Read more

Xero releases and enhancements

Xero releases

The Xero releases page on Xero Central has up-to-date details of product releases with links to support articles. Be sure to bookmark this page for quick and easy reference.

Xero releases

Xero blog: Products

Xero blog: products

The product section of the Xero blog includes expert commentary on current and future products. Get insights into why we build what we build and what’s coming up. Blogs are posted in a range of engaging formats including articles and videos.

Xero product blog

Quarterly product updates

Quarterly product updates

These updates cover releases over the past 90 days and what’s lined up for the next 90. Watching an update counts towards maintaining your Xero certification, so view the updates and register for the next one now.

Quarterly product updates


Quick guide to government support. Read

Online tools for your practice or business. Watch

Work-life balance for business owners. Watch

Manage your business remotely. Resources

Access government support. Resources

Unite for the recovery. Read

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Tune in to free educational content

Register for our regular webinars or access resources to stay up to date on government support, navigating these changes in Xero and more.

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Move your business to the cloud

Marketing is an essential tool businesses use to find and keep customers. To grow and stand out from your competitors, you need a marketing strategy. We’ve put together an overview and resources to help get you started promoting your business online.

Learn more

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Helpful resources to share with your clients

Xero product brochures

Share these brochures to introduce clients to Xero and Xero add-ons.

Xero accounting software | Xero Payroll | Xero Projects | Xero Expenses | Hubdoc

Learning about cash flow

Help your clients get on top of their cash flow. This course covers understanding, managing and reporting on cash flow, and how to apply for business finance.

Learn more

Guide to cash flow apps

We’ve reviewed four cash flow apps that work with Xero  to help you easily determine which best suits your clients’ needs and addresses their particular pain points. 

Read more

Tips for working remotely

Customise this guide to working remotely with your logo before sharing it with clients. Follow Adobe’s instructions to place a PNG file of your logo in the PDF.

Tips for working remotely

Access business finance

Share resources with your clients on finance options available to their business and what they need to consider before applying for a loan.   

See finance options

Digital marketing course

This course covers the fundamentals of digital marketing. It can help businesses extend their reach and deliver exceptional customer experience online.

Share the course

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Xero Assistance Programme


New Zealand partners and customers on a starter, standard or premium plan can access free and confidential mental health counselling and resources through the Xero Assistance Programme (XAP). The programme is open to their employees and families as well.

Learn more and share this infographic with your clients to spread the word.

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Business continuity hub header

Business continuity hub


Visit Xero Central for tools to help your business get through unforeseen disruptions. Register for upcoming webinars, find business and mental health resources, and connect with the Xero community to share your experience. 

We'll continue to add useful resources and information so keep checking in.

Explore the hub
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Hear how Xero customers are doing

In times like these, connecting with others helps. Check out these videos to hear how our partners and business owners are supporting their teams and adapting to the new way of doing business.

Jordan Rondel from The Caker
Katie & Bonny from Waiheke Home Styling
Shyr Godfrey from Forty Thieves Nut Butter
Tom from Radikal Neon

There's more to the story

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Accounting and bookkeeping associations

Institute of Certified Bookkeepers New Zealand (ICBNZ)


Chartered Accountants Australia and New Zealand (CA ANZ)