FAQ

Getting there

How can I get to ExCeL London?

With two on-site DLR stations, parking for 3,070 cars, and London City Airport just 5 minutes away, getting to ExCeL London couldn’t be easier.

Xerocon entrance

Events and tickets

What’s included in the ticket price?

A Xerocon ticket includes the two-day conference, the networking event on Tuesday 3 October, and the Xerocon party on Wednesday 4 October.*

*Xero Uni Day is not included and you will need to register for this separately.

What social functions are there?

There’s a networking reception on Tuesday 3 October and the Xerocon party on Wednesday 4 October.

What should I wear to Xerocon?

The conference is smart casual. There’s quite a bit of ground to cover so we recommend comfy shoes.

Where is Xero Uni Day?

Xero Uni Day is also being held at ExCeL at CentrEd at ExCeL.
 

Xerocon party

Xerocon party

Where is the party?

The Xerocon party will be held in the ICC Auditorium ExCeL London.

What is the dress code for the party?

The dress code for the party is smart casual but feel free to dress for the occasion.

Earning points and credits

Can I claim any CPD hours if I attend Xerocon?

Yes, attendance at Xerocon and Uni Day can earn you CPD hours – however you must check with your accounting body.

What about partner points?

No, with the change to the partner programme in November 2016, partner points are no longer being awarded for attending events.

What about Xero U credits?

Yes, you’ll earn ten XU credits for attending the two-day Xerocon event. An additional five XU credits are available if you attend Xero Uni Day as well.

Facilities available

Xerocon facilities

What do I need to bring to the conference?

Just yourself! You’re welcome to bring your devices (and chargers). We’ll have power points dotted around the venue so you can charge them.

Will there be free wi-fi?

Yes, free wi-fi will be available at the event.

Will there be somewhere to store my luggage?

Yes, we’ll direct you to the cloakroom on arrival.

Cancellations

What is the cancellation and refund policy?

Please email xerocon.london@xero.com if you’re unable to attend.

We’ll make a full refund (less £30 administration fee) to the original payment source if you notify xerocon.london@xero.com at least 15 working days prior to the event.

Who to contact

I have a question about Xerocon – who can I contact?

Please email xerocon.london@xero.com and we’ll respond to your query.

I’m having trouble registering – how can I get help?

Please email xerocon.london@xero.com for help.

How can I become an exhibitor?

Please email xerocon.london@xero.com

XEROCON 2017 XEROCON 2017 LOCATIONS

MELBOURNE LONDON AUSTIN