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Introducing a new bills to pay experience in Xero

Posted 5 months ago in Product by Tony Wang
Posted by Tony Wang

Last updated 30 September 2022

Bills is one of Xero’s most loved features. It helps you track and pay bills on time, have a clear overview of your accounts payable, and gain a better understanding of your cash flow.

As part of our commitment to ‘Building on Beautiful’ — which is about continuously upgrading our technology to build new features faster, giving our platform a consistent look and feel, and making sure we keep accessibility top of mind — we’re refreshing the bills experience in Xero.

Last year, we updated the ‘import’ page in bills. Next on our list is ‘Bills to pay’. Here are some of the changes you can expect to see on this page in the months ahead.

What’s new in bills to pay?

  • The new, responsive design is in line with our other upgraded pages in Xero, with increased font size and white space that supports our journey to meeting global accessibility standards.
  • If you like, you can use the ‘compact view’ toggle — available in the overflow menu — to reduce the size of the table and fit more bills on your screen. We introduced this as a direct result of your feedback on other upgraded pages across Xero.
  • The search bar will now live at the top of your bills list rather than behind the search button, and will dynamically update as you type.
  • Start and end date filters will live on the right of the search bar, as well as behind a filter button.
  • You can use the filter button to find deleted and voided items, as well as expense claims. All filters will appear at the bottom of the search bar for easy reference.
  • If you switch tabs, your filters won’t travel with you. But when you return to a previous tab the original filter will still be applied.
  • The ‘New bill’ button will be green and located on the right-hand side of the page, like many of our other upgraded pages in Xero.
  • A new green dropdown menu will include key actions like ‘New repeating bill’, ‘New credit note’ and ‘Import bills’.
  • Additional actions like ‘Export bills’, ‘Create bill from email’, eInvoicing (Australia, NZ and Singapore), and lending (Australia and UK) will live in the overflow menu on the right-hand side of the page.
  • On some tabs, individual bills will have an overflow menu that lets you take more actions, like ‘Approve’, ‘Submit for approval’, ‘Delete’ and ‘Print’. 
  • The order of the columns within the table has changed, and any files previewed will display next to the list rather than over it (you won’t be able to drag the file preview around anymore).
  • When you approve bills in bulk and select ‘view’ within the pop-up message, you’ll be taken to a stand-alone ‘Approved bills’ page next, rather than the ‘Awaiting payment’ tab. 
  • When bills are selected, the total number of bills and amounts will dynamically update as you select and deselect bills in the list.

Changes you need to know about

When previewing bills in the list, you will now only be able to preview one file at a time, rather than several. This change has been made so the files being previewed don’t obstruct the list of bills. We appreciate this update may take some getting used to. However, changes like this are an important step in our journey towards making Xero more accessible.

Some functionality previously available on the repeating tab will not be available straight away, but will be reintroduced once our technology upgrade is complete in the months ahead. This includes being able to search, filter and preview files directly within the repeating bills tab. In the meantime, you can use Ctrl+F to search on this page.

You will still be able to access the repeating template from the repeating tab as well as other list pages, (depending on the status of the bill) just as you do now. You will also be able to search for repeating bills in these tabs.

We’re always listening

We hope this version of bills to pay makes it easier for you to keep up to date with your bills, and stay on top of your cash flow. We’ll continue to improve the bills to pay experience and add more functionality over time, as we progress with our technology upgrade and learn from the other updates we’re making across Xero.

As always, we look forward to your feedback, and if you need a hand with any of the changes we’ve introduced, don’t hesitate to reach out to our team for support. Remember, you can also share any feature requests in Xero Product Ideas, so our teams can get your feedback on what you’d most like to see in Xero.


October 27, 2022 at 2.23 pm

This was posted a month ago, how come the notification only came up now. Never got an email or anything about it either

October 27, 2022 at 2.23 pm

Tough crowd here. I didn’t know I should be so dissatisfied. About which feature would you like me to complain, I can’t find any myself?

October 27, 2022 at 11.12 pm

The function changes are normally fine, but all the recent layout changes are terrible. The new invoices, the new profit & loss, for a couple of basic examples, are rubbish. I hate them. As someone mentioned earlier, what’s with all the white, plank areas??!!

Yachal Upson
October 27, 2022 at 11.39 pm

I just came back over from another account (with the refreshed look installed) and had forgotten how functional and responsive the old interface was! The existing old version is a dream by comparison – the new lacks basic functionality such as multi-select actions and lags horrendously (several second latency, so yes ‘horrendous’).

Please please stop breaking the experience with so called refreshes and focus on fast essential functionality. I frankly couldn’t care what it looks like.

Sara Martin
October 28, 2022 at 2.20 am

call it what you like – anything to stop an invoice being paid
there have been litterally hundreds of comments and requests for this, why are you ignoring us all

it is a basic accounting feature that everyone is asking for. i don’t care how pretty it looks i want useable functionality

November 2, 2022 at 3.04 am

This! I need this on xero and pretty much nothing else changed. This is my one and only bugbear right now.

Its only flagged for me today about the changes, so completely unsure how there is so much difference between people getting notified.
I understand that Xero are trying to make it more accessible for people with , for example, chronic migraines, or sight impairment etc which is actually commendable, but perhaps they could have a button on the top bar that allows you to toggle between whichever setting works best for you?

October 28, 2022 at 6.09 pm

Not sure who is requesting these changes, but the new reports and changes are not user-friendly and very inconvenient. Some minor unnecessary changes that came in last year and at the beginning of this year were manageable as you could still revert back to the old way of reporting and invoicing. Definitely not in support of the new changes as they seem unnecessary as the current system works perfectly. Payroll changes, on the other hand, were necessary and look good and have made reporting easier.

Chrissie W
October 29, 2022 at 1.07 am

Which report will be needed to see the supplier bill’s original foreign currency amount please? As a UK business, I’ve been using Supplier Invoice Report for years to keep track of the due dates/amounts on our outstanding Euro bills, but this report is being removed next year. I don’t want to find myself without this Euro currency report as other report options auto convert all Euro amounts into GBP, so I’ll have to manually overtype all the GBP amounts back to Euros.

November 1, 2022 at 12.12 am

Should be an option to make multiple payments to a bill at the bottom. Current method of one payment followed by exiting the bill and having to re-enter is tedious.

Deb Linfoot
November 2, 2022 at 8.33 pm

I am currently working in environments that include MYOB Essentials, Dynamic (Business Central & Wiise) and Xero.
Once upon a time I would have said Xero was MILES ahead now not so much.
I don’t understand who is asking for all the changes – certainly some tweaking is always helpful but I am one of many who have been asking for YEARS for account numbers to be inserted into reports and we can’t get that but we can get wholesale changes that we don’t need.
Please go back to what you were. A good quality, affordable program that met the needs of your users.

January 4, 2023 at 12.02 pm

Hey Deb, If you are in Aus you can put account codes in the new reports – in the account transaction report, just choose the option to group by account code & name. In the Profit and Loss and Balance Sheet click the “More” button with 3 dots and you can tick account codes under the show more list. Hope this helps 🙂

julie thompson
November 3, 2022 at 1.34 am

dont like any of the changes.
for someone in their later years and not that good with modern tech its an absolute nightmare .
you could at least give us a choice of old or new.

Frank M
November 3, 2022 at 9.45 am

More change for changes sake? It’s a great way to drive users away. How about adding useful features, and fixing issues (eg we cannot even correct a payslip date if we need to.), instead of focussing on making it look prettier!

November 3, 2022 at 11.44 am

Using the create bill from email function now requires more keystrokes and opening and closing of additional windows. Feels like a regressive update.

November 4, 2022 at 4.56 pm

I think the search bar being there all the time is great but why change the layout and the look so much. It is not nice to look at. Everything about the old style was so much cleaner.

November 7, 2022 at 11.12 am

Please change it back 🙁

November 8, 2022 at 11.00 am

Hi There,

is there an option to choose the old layout? current one is difficult to use.


November 8, 2022 at 4.27 pm

New bills is painfully slow, what is better????

Cindy Tam
November 8, 2022 at 9.00 pm

The new change makes me uncomfortable and nonsense for my account. Old version more suitable for me.
Notification just received in few days and cannot do anything.

Gabrielle Deschamps
November 9, 2022 at 4.14 am

About 4 years ago I asked for a few changes in bills, a change which was supported by many others. It’s looking to me like those changes have not been included. They were to be able to use the “upload documents” button at the top or the bottom of the bill. No biggie in terms of Xero including it, but a huge one in terms of not having to scroll up and down all the time, and when you do, the first time Xero throws you back to the bottom of the page. I guess I’ll have to see it in action, but also confused that I just got the message and it’s 8 November, whereas the message said the changes will be effective 31 October. I can’t see the changes, so not sure what what’s about.

November 10, 2022 at 10.21 am

would really like to see tracking included in the bills area. I’d like to group bills for jobs/tracking in one payment

November 11, 2022 at 3.49 am

Two simple features

1. to put a hold on bills in query to stop them being paid by mistake would be far more useful than these cosmetic changes. This is a feature that has been requested by many users for years.

2. to add a payment type to a supplier and to be able to filter bills by payment type would also enhance users lives considerably.

Both of these have been requested by many over the years but Xero don’t see these as useful and or important !

November 11, 2022 at 10.50 pm

Purchase Orders have been an issue for so long!! Being able to see what ones are outstanding/paid, have had part payments applied /much more in depth reporting to use, this should definitely have more priority than making an existing working feature look prettier.

Paul Berry
November 18, 2022 at 1.10 am

It’s about time Xero listened to all the feedback here and on their social media channels. Users are not impressed with these design changes which seem to be just for the sake of it. It looks so untidy now and all over the shop.

There are so many important features that have been asked for which get ignored, such as the ability to pay a credit note rather than having to randomly allocate it to a different invoice.

Why not also concentrate on features that assist the user and reduce their workload such as using Open Banking to physically make payments to employees and suppliers and work with more pension companies to introduce some sort of RTI like with UK HMRC?

Xero, there are now a lot of people seriously thinking about leaving your software with the inability to listen to those users that pay your wages and support your company.

November 21, 2022 at 10.32 am

The new layout, fonts and function of bills in xero feels like it has gone backward.

It now takes so much longer to check or delete double ups, process payments and navigate the tab.
I am definitely not a fan of the changes.

Bills feels like when you switch between an android and an iPhone. It does not flow as intuitively as the rest of the platform.

December 19, 2022 at 9.58 am

It would be great if when you searched a bill and you ticked it for payment. And then remove the search filter the bill remained tick ticked. Are use case is searching for a particular invoice we want to pay as part of the batch so we select a few then search for the one we want select it and then execute the batch. But every time you create a new search it wipes all the existing ticked invoices

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