The essential lesson of the pandemic might well be how much we all need and value connection, togetherness and shared experience. At Xero, we look for ways to stay connected to our community and share information and stories that we believe will inspire and drive change.
To this end, Xero has launched a podcast called What Led You Here which aims to inspire small business owners by discussing and exploring the experiences and advice of successful leaders.
As the host of the podcast, I talk to founders, entrepreneurs and CEOs about their paths to success and the way they lead their organisations in an ever-changing and increasingly complex world.
Topics covered in the podcast
Throughout the interviews, we explore leadership themes including the importance of embracing change, overcoming fear and making sacrifices. We also discuss the importance of belief in and clarity of purpose to make ideas into reality. We also explore how these leaders inspire those around them to come on the journey with them.
We have a great line-up of speakers including John Collison, Co-Founder of Stripe, Rashida Gayle, Founder of Twenty Six Entertainment and our very own Rod Drury, Founder of Xero, to name a few.
A new episode will drop every two weeks and the podcast is available on iTunes, the Apple Podcast, Spotify and Google Podcasts.
Click here to listen to the trailer and subscribe to ‘What Led You Here‘.
I hope you enjoy the conversations and come away with some insights or advice to help you on your journey.
We are interested in a better support system with Xero. Is there a higher tier of service that offers support that will respond quickly to an email or do you have telephone support. It is very frustrating when we can’t get someone to help us with a problem and sometimes have to wait 2-3 days before we hear back from anyone. We are considering changing to quickbooks due to the lack of good support. Most software companies have a support team that can get you an answer or reply quickly.
Hi Lori, thank you for your comment. We have one tier of support and do not have a telephone number for our Support Team. However, we will contact you by phone, if required, to discuss your case and would like to assure you that our team do try to respond to requests for support as quickly as possible. Our support is set up to make sure your case is managed by support staff with the right balance of up-to-date accounting, technology and service knowledge, so you can expect prompt and helpful answers. We apologise that at times of high demand, it may take us a little longer to get back to you but every effort is made to not keep you waiting for too long. We are always look at ways we can improve so your feedback has been passed on to our team. ^BA