We use cookies to make your experience better. By using xero.com, you accept our cookie notice terms.

Brought to you by

Xero pricing and plans update – December 2019

Posted 4 years ago in Xero news by Trent Innes
Posted by Trent Innes

Like all businesses, from time to time Xero reviews its pricing. Our belief is that by staying on our toes and continuing to invest in new ways of working we can help our customers access the best support, technology and training. From 18 March 2020, the price of Xero Starter, Standard and Premium plans is increasing by $2 a month in Australia. 

Our “North Star” is to constantly invest in our products through harnessing the most up to date technology. We are focusing our product innovation on providing fast and accurate data, streamlined workflows and deeper insights to help our customers not only understand their current data but move into a new era where we can predict what will happen in the future. 

The next big opportunity

One of the biggest opportunities we see developing is machine learning. This technology is a game changer which will dramatically cut the time needed for paperwork and administration. 

This drove our acquisition of Hubdoc, which provides world-class technology that captures information from bills and receipts, reduces manual data entry, and makes bank reconciliation easier in Xero.  

We are pleased to announce today that from 18 March 2020 we are adding more value to our plans by putting Hubdoc into the hands of anyone that subscribes to our Starter, Standard and Premium plans.    

Hubdoc’s machine learning technology automatically extracts key data from documents when scanned, emailed or sent in via a smartphone. The documents are securely stored online, and are automatically filed and searchable. By integrating directly into Xero, Hubdoc turns bills and receipts into accurately coded transactions with the key data entered and source documents attached. From there the transactions are ready for one click bank reconciliation. 

Hubdoc can help you simplify and go paperless

We are already hearing a lot of good stories about the benefits that are being achieved. Hubdoc not only saves small businesses’ time, it also saves bookkeepers’ and accountants’ time too.  In Australia, innovative bookkeepers Bean Ninjas says they estimate it saves more than 22 hours a month using Hubdoc to automatically collect bank statements rather than having to ask clients to download them. The UK firm, Freedom in Numbers, also say they have saved more than a day per month in manual data entry. There is also a massive flow on benefit to small business owners who can refocus their efforts from collecting and managing bills and receipts to having real time access to a full digital record of all their transactions.  

We want to do all we can to support people to cut out the time consuming tasks involved in running a business, leaving them free to focus on the things that they love. Whether that’s getting more time back for their personal life, or giving more meaningful attention to their business. Harnessing the latest technology is key for continuing to go forward, and at Xero we are constantly working towards ensuring our customers can take advantage of this new era of rapidly accelerating change. 

These web pages tell you more about the price change and how Hubdoc will help your business.


December 4, 2019 at 1.35 pm


December 4, 2019 at 2.35 pm

$24 increased price a year for access to HubDoc seems more than fair, I’m super happy about it. Cant wait to throw the receipt box away.

Manu Bandara
December 4, 2019 at 4.01 pm

I am hoping to see HubDoc has lifted the game to be as good as ReceiptBank. Have been using HubDoc and dropped due to its inability to collate data accurately. $2.00 increase is fair if HubDoc works well if not there is value addition.

Manu Bandara
December 4, 2019 at 4.02 pm

*I meant to say no value addition in my comment above.

Keith McKellar Stewart
December 4, 2019 at 4.03 pm

Can we start with a hubdoc account as of today and starting using withe xero?

Erin Smith in reply to Keith McKellar Stewart
December 4, 2019 at 5.25 pm

Hi Keith. Correct, you can use Xero and Hubdoc together today – at the current pricing plans. The integration outlined by this blog, where Hubdoc functionality is automatically included within your Xero subscription, takes place as of 18 March 2020.

Donna V
December 4, 2019 at 4.23 pm

but if a client already uses Hubdoc will that account stay? Or are they expected to start again?

Erin Smith in reply to Donna V
December 4, 2019 at 5.31 pm

Hi Donna, as of 18 March 2020, your clients’ existing Hubdoc account will be the connected account that integrates into Xero. Your clients will not have to start this process from scratch.

December 4, 2019 at 4.29 pm

A $2 increase to existing subscriptions to include Hubdoc is a game changer! Well done

Deb A Linfoot
December 4, 2019 at 9.43 pm

But will we ever get account numbers on our AR reports.

Please Xero – we have been asking for over 4 years now – surely this is not that big a hurdle.

Beeny Atherton in reply to Deb A Linfoot Xero
December 10, 2019 at 10.30 am

Hi, thanks so much for reaching out to us. Let me check in with our product specialists on that for you and I’ll come back to you as soon as possible. ^BA

January 7, 2020 at 7.05 pm

Is this combination of Xero / Hubdoc non negotiable? Everyone will have both? THanks Jane

Beeny Atherton in reply to Jane Xero
March 16, 2020 at 9.18 am

Hi Jane, yes, that’s correct – everyone have both with their Xero subscription. Cheers, ^BA

Leave a reply

Your email address will not be published. Required fields are marked *