At Xero, our teams work hard to deliver tools for your success. We’ve made continual improvements to features such as reporting, payroll and the mobile app. And for three years running, small businesses have named Xero the most-loved accounting platform and the best value for money in Canstar Blue’s annual survey.
Since early 2016, we’ve devoted almost $250 million to research and development including new regulatory compliance such as Single Touch Payroll. We don’t adjust prices often, but we do revisit them from time to time to ensure they’re aligned with the value we’re delivering.
Starting 28 September 2018, we’ll be changing prices to reflect the improvements in Xero and the cost of serving larger subscribers on a per-employee basis.
Most subscribers will see no change in price. Many will find their plan has extra features at no added expense. And we’ve held the line on prices for standard, starter and partner plans.
For the smaller employers, there’s some good news. The standard plan now covers payroll for two employees instead of one, at no extra expense. As small businesses add their first employees, they can be even more confident of keeping costs down.
Our premium plans will see the biggest change in price. This reflects a rising cost to serve larger employers on a per-employee basis. We believe our pricing remains reasonable in this market.
Payroll continues to be one of the strongest draws for employers on Xero. We’ve enhanced it by adding employment termination payments, the ability to deactivate unused pay items and to support working-holiday employees. We’ve also enhanced the opt-in process for auto-super and now offer super reports with proof of payments.
We also have some exciting news about one of our earliest features, expense claims, which we’ve rebuilt from the ground up. Today we’re announcing the launch of the all new Xero Expenses.
You can auto-capture receipts and submit expense claims on mobile devices, link billable expenses to Xero projects, and update reports. New permission settings allow control over who views, approves and pays claims. Best of all, Xero Expenses provides real-time insight into who’s spending, how much, and on what.
Xero Expenses will be available to existing organisations for free from 10 July through 28 September 2018. After that, it will be available for $5 a month for one user and $5 for every active user after that. Be sure to have a look at it over the next three months.
The old expense claims feature will remain available to claim and pay expenses until 31 January. After that, only historical entries will be visible.
At Xero, we love small businesses and our accounting and bookkeeping partners. When they succeed, so do we. Here is a timeline showing some of the features and improvements we’ve delivered over the past two years.
Thanks for choosing Xero.
When will I see the changes on my invoice from Xero?
The price changes take effect for existing and new plans from 28 September 2018 and will show on invoices from this date onwards. Invoices will likely have two lines: the period up to the price change, and the period after the change.
When do the changes come into effect?
The new pricing comes into effect 28 September 2018.
I have a discount or promo code from Xero. Will it be honoured?
If Xero has provided a current discount or promo code, it will continue to be applied to the new pricing from 28 September 2018 until the code expires.
Q: How do I get started with the new Xero Expenses?
From 10 July 2018, under the Accounts tab in your Xero account, you’ll see a new option labelled Expenses. The first time you click on this, you’ll receive an introduction message and be guided through a quick three-step set-up process, including:
- Selecting your Xero Expenses users.
- Selecting the account codes you want to be able to match expenses claims to.
- Accepting authorisation of receipt scanning on your behalf.