Zendesk customer service software partners with WorkflowMax, Xero

With more than 40,000+ customers in all corners of the world, Zendesk is leading the future of customer service software with its cloud-based solutions. At WorkflowMax, our lovely support team use Zendesk to manage queries. Many of our customers wrote queries requesting integration with Zendesk, so… we created one!

Customer service software that integrates with job management and accounting

The solution is super-simple and very clever. While you’re solving a customer issue within Zendesk, you can record your time directly against the job in WorkflowMax. You can connect your customer service management, time billing and the Xero accounting platform in one end-to-end solution – using WorkflowMax as the conduit.

Take a look inside the new, improved Zendesk app in the video below:

With the Zendesk + WorkflowMax integration, you can connect your customer service software seamlessly with your workflow and accounting solution. Beautiful!

Watch the video to learn more about this awesome integration, and let us know what you think!

 

3 Comments

Gayle Buchanan
April 23, 2014 at 6:18 pm

So looking forward to implementing this, will save a bunch of time for support questions – thanks heaps

Leo
August 29, 2015 at 12:20 pm

what about integrating with zero as well. We too need customer service integration!!

Nikki
January 19, 2016 at 3:11 am

I’m getting a Javascript error in the Workflowmax timer. It says ‘There were javascript errors in this app’. ‘Cannot read property ‘trim’ of null.

Leave a Reply

Your email address will not be published. Required fields are marked *

What the Australian budget means for small business

Small businesses were very well looked after last year, and there’s more good news in the 2016 budget. Last year’s incentives have been broadened so that they apply to entities with annual turnover of $10 million, vastly widening the base of smaller businesses that will benefit. From 1 July these business can access an immediate ...

The accounting firm of the future gets innovative- Blue Rock

Blue Rock started as an accounting firm of 10 people. Seven years on, it employs around 100 staff across six divisions, including legal, debt advisory and wealth management. We asked accounting supervisor Ricky Jessop about their secret to consultancy success — and how it prepares clients for the hurdles ahead. “We focused on technology and ...