Business to Government Innovation Workshop

We teamed up with Inland Revenue, Westpac and MBIE to host a two-day Business to Government innovation session to explore and identify digital services that could reduce the cost and transform the way the two parties interact in the future and bring it to life.

An illustration done by Gavin Blake of Fever Picture during the session:

Business to Government drawing by Gavin Blake

The workshop involved leaders of information exchange programs, CEOs, CTOs and CIOs from Government, Business and ICT Community, all with a goal of making it easier and cost-effective for all customers to do business with Government.

Here’s a video so you can see what it was all about:


Gayle Buchanan
April 21, 2014 at 7:27 am

Love hearing stuff like this, just imagine if all business owners enjoyed the integration with government tools may even excite that hidden cash economy to be legit – wouldn’t that be awesome (more hospitals, lower waiting lists, happier kiwis … )

Heather Smith
April 21, 2014 at 10:38 am

I love the illustration done by Gavin Blake. There are several different learning styles, and I like it when these graphs are created during a conference, as they help some members of the audience retain the material delivered. Perhaps this could be incorporated into future Xero conferences? Here is Sunni Brown Doodler extraordinaire giving a Ted Talk about how you can unlock your brain with doodles and doodles can help the learning stick.

Also who said the quote on the bottom left corner “We love that tax is complicated” seriously? Does anyone loves complicated tax?

Karen Vercoe
April 22, 2014 at 8:58 am

All Blacks of Business. Love it!

Gavin Blake
April 23, 2014 at 2:16 pm

Hi Heather,

This is a live Graphic Recording of Rod Drury’s (CEO of Xero) 10 minute talk at last week’s Business and Government workshop – so all the content is his.
Rod was talking about the complexity of the current NZ tax system being a good thing for business.

The comment was delivered with tongue slightly planted in cheek, meaning that where there is complexity in the interface between an entity like the government and the end consumer, there will be opportunity for businesses (like Xero) to take advantage of that complexity, and deal commercially with both government and citizens/businesses.

Rod Drury Xero
April 23, 2014 at 5:02 pm

Actually what I was saying is that tax is quite complex to include all the rules that makes tax fair.

When complex rules result in complex compliance that is a software problem/challenge. Our goal is that business owners simply enter their transactions. Accountants and bookkeepers should spend their time on complex transactions, judgement calls and proactive advice. With those inputs the software should act like a big calculator and fills out the forms correctly.

As an example we don’t agree with ideas like tax based on turnover as this does not take into account costs or margins. We think accounting pretty much works now, but we can reduce compliance efforts substantially through software. Compliance should be a byproduct of good management.

Further if software makes compliance easy, it provides the Government with greater flexibility to implement policy. For example we were able to reduce UK VAT for a period during the GFC which required minimal effort for our customers. That is cool!

Hope that makes sense now.

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